Rashaundra B. Haynes

(708) 289-6832

2608 E. Goodrich Ave., Unit 5, Burnham, IL 60633

Professional Profile

  · Ethics oriented working style; known for

exercising discretion and maintaining

confidentiality.

  · Effective problem solver; prioritize and

manage heavy work flow.

Rae.Haynes@outlook.com

Motivated skilled professional that demonstrates effective communication and thorough detail-oriented

organization skills; in addition to a demonstrated commitment to excellence. Driven to succeed towards a

higher degree of business performance and professional career growth.

  · Proven ability to thrive in a fast paced

environment through advanced multi-tasking.

  · Notary Public

Work History and Professional Accomplishments

Broker Associate / Realtor ®

Coldwell Banker, Chicago, IL

08/2013 – Present

  · Illinois Licensed Real Estate Agent.

  · Interview clients to understand their needs and study properties accordingly to provide desired

information.

  · Direct real estate deals from the initial contact with clients and financial assessment, to engagement,

negotiation, processing and closing deal transactions.

  · MS Windows, Word, Excel, PowerPoint, Access,

Outlook; WordPerfect; Timeslips; Lotus Notes;

GroupWise; West Law

  · Contact property owners and advertise services to solicit property sales listings.

  · Promote sales of properties through advertisements and participation in multiple listing services.

  · Generate lists of properties that are compatible with clients’ needs and financial resources.

  · Analyze market trends to determine competitive market prices.

  · Maintain and liaise with clients, extend client links by contacting and networking with prospective home

buyers and sellers; and build relationships to encourage returning business.

  · Arrange meetings between buyers and sellers when details of transactions need to be negotiated.

  · Provide close, personal client attention and tenacious follow-up to ensure best service.

  · Prepare and interpret legal documents including listings and sales contracts.

Office Associate

Illinois Department of Children and Family

Services, Chicago, IL

09/2011 – 12/2013

Case Assignment Placement Unit

  · Processed and executed the required applications of case assignment procedures; and distinguish

appropriate standards to complete case openings and assignments.

  · Acquired essential operational knowledge of the SchoolMinder System; VMI/SCA (Statewide Case

Assignment System) and MARS/CYCIS screens in order to perform data entry functions; ex. case

openings (Intact, Traditional, Home of Relative and Group Home); case assignments; case transfers;

agency assignment rule determinations (sibling lookups); family assignment history notes; and 906’s.

  · Exercised judgment in conducting searches that involve locating appropriate information for clients.

  · Communicate effectively with DCFS and private agencies workers, and provides the appropriate

information to ascertain of placement for children.

  · Ensured administered case assignments are forwarded to the appropriate person via facsimile.

  · Ensured deadlines are met; and all priority cases are expedited and processed the same business

day.

  · Responded to inquiries through written and/or direct oral communication.

  · Immediately notify supervisor of difficult issues and/or concerns.

  · Provides clerical office support to a unit supervisor as needed.

Rashaundra B. Haynes 2

Paralegal

Freedman, Anselmo, Lindberg, Naperville, IL

10/2008 – 02/2011

Collections Dept.

  · Prepared pleadings and documents for court calls pertaining to debt collection matters.

  · Evaluated files and made paralegal decisions as to the direction on files for court; the attorneys; and

the next step in the legal process including: Defendant’s Motions; Status Hearings (ex. settlements,

services of process, validation of debts, etc.); Arbitration and Trial preparation.

  · Reviewed court results; docketed diaries; personal and team email follow ups to make a determination

of the next appropriate course of action for a file.

Foreclosure Dept.

  · Gathered information in preparation for foreclosure judgment pleadings/documents.

  · Prepared legal documents, pleadings and correspondence, using various software programs (Perfect

Practice, Collections Master), including circuit court and client websites.

  · Meet daily deadlines through execution of dated correspondence, including providing Notice of legal

proceedings to the appropriate parties.

  · Occasional docket of Judgment, Court’s Case Management Call, and Status Hearings.

  · Created collar/downstate county CMC/Status Date manual; and revised the collar/downstate

Foreclosure Judgment manual.

  · Ensured open lines of communication with attorneys, courts, debtors, etc., as well as notified clients of

imperative legal matters and issues.

Sr. Customer Ins. Professional

Allstate Insurance Company, Woodridge, IL

06/2006 – 02/2008

  · Property and Casualty licensed insurance agent in 18 states.

  · Responsible for successfully servicing existing customers, initiate sales opportunities, and support

marketing campaigns.

  · Researched and managed customer insurance policy records through the utilization of the case

management systems.

Education and Associations

Associates in Applied Science

and Certificate Completion in

Paralegal Studies

Associates in Liberal Arts and

Sciences

Member of the Chicago

Associations of Realtors and

the National Associations of

Realtors

References upon request

South Suburban College (ABA Accredited),

South Holland, IL

South Suburban College,

South Holland, IL

May, 2009

December, 2011

March, 2013