AMANDA M. ANDERSON

710 Kennedy Street

Waterman, IL 60556

Cell:  (630) 965-0726

Email:  amandamg448@hotmail.com

 

EDUCATION:

Northern Illinois University, Dekalb, IL

·         Ascertaining credits for a Bachelors degree in Sociology.

College of DuPage, Glen Ellyn, IL- Associate in Arts Degree

·         Completed courses in Computer Information Systems, Sociology, Criminal Justice, Legal Environment, Paralegal, Business and Business Law.

 

LICENSING:

·         Permanent Employee Registration Card (PERC)

·         Fingerprint Vendor

 

AREAS OF EXPERTISE:

·         Drafting legal documents

·         Expertise in clerical duties/computer skills

·         Typing speed 60 + wpm

·         Time sensitive tasks

·         Civil process

·         Fingerprinting

·         Client relations

·         Quality control

 

EXPERIENCE:

July 2012- October 2013- Metro Detective Agency, LLC., DeKalb, IL

Supervisor/Team Leader of Legal Intake Department

Motivated supervisor/team leader for a fast past detective agency, specializing in civil process and fingerprinting. Performed services for law firms and corporations in-state and also out of state, record/document retrieval and civil process.

Responsible for managing multiple offices, case filing, meeting deadlines, quality control, client relations, fingerprinting and ensuring that all cases move forward to the civil process department, while being in compliance with the Illinois code of civil procedure.

·         Managed the legal intake department within 4 offices

·         Managed all cases that came into Metro

·         Managed case filing/data entry

·         Quality control

·         Data entry

·         Performing and completing time sensitive tasks

·         Civil process

·         Licensed by the IDFPR to fingerprint

·         Performed interviewing, hiring and training for the legal intake department.

 

 

October 2005- April 2009- Andre & Diokno, P.C., Bensenville, IL

Paralegal

Detail oriented paralegal at a law firm with approximately 4,000 cases. The cases in litigation include subrogation cases for property damage and personal injury. Other case types handled at the firm included traffic, criminal and some real estate. Responsible for drafting legal documents, keeping cases moving forward, meeting deadlines, and assisting attorneys in court.

·         Drafting legal documents: letters, complaints, motions and discovery.

·         Managed all installment payments.

·         Data entry

·         Settled cases with authority

·         Running a very detailed and organized system for future court dates.

·         Performing and completing time sensitive tasks.

·         Filing documents at different courthouses.

·         Assisting attorneys in court.

 

June 2004-October 2005- Bath and Body Works, Glen Ellyn, IL

Assistant Store Manager

Goal oriented team leader at a nationwide Apothecary store. Responsible for coaching and developing sales team to promote customer service and better organization within the company. Daily duties include entering time sensitive information into corporate database and assuring completion of tasks at specified times.

·         Control company banking transactions and deposits.

·         Set sales goals to help motivate team.

·         Manage income and accounting operations.

·         Ensure completion of all tasks and high quality of work from all employees.

 

March 2003-February 2004-West Suburban Bank, Oak Brook Terrace, IL

Opening Teller

An energetic self-starter who interacts with clientele to meet their needs. Shows great ability to accommodate the needs of other employees and bank branches. Interacting with many different company representatives and assisting in all the financial aspects of their accounts. I ensured that the daily operations of the bank were completed in a timely manner. I was entrusted with many responsibilities that depend on the highest standards of work ethics.

·         Responsible for opening the bank and also closing if necessary.

·         Organized finances from many different sources and transferred files into the main company database.

·         Cash handling and balancing daily monetary transactions, including currency conversions and large currency transactions.

·         Was provided the opportunity to learn and perform the tasks of my supervisor.

 

June 2001-February 2002- Buona Beef Restaurant and Catering, Inc., Lombard, IL

Team Trainer/Supervisor

Showed great responsibility and leadership and was therefore promoted to a higher position promptly. Was placed in a supervisory position that trained new and existing employees in every aspect of the job. I delegated tasks to a staff of approximately 20 persons and ensured customer satisfaction. New tasks were learned and relayed to others very quickly. Also, gave employee evaluations and improved performance based on needs.

·         Evaluated new hire trainees for the positions they were hired for.

·         Set fast and effective pace for the entire workplace while completing all necessary tasks efficiently.

·         Set a high standard for the successful satisfaction of every customer’s changing needs.

 

REFERENCES:

References are available upon request.