n     Knowledgeable in legal research and writing, civil procedures, Trusts, Wills and Estates, legal application, Westlaw and Lexis Nexis certified

n     Knowledge/proficiency with Word, Excel & PowerPoint; Solid organizational skills and very detail oriented

n     Excellent verbal and written communication skills

n     Skillful management of multiple projects for diverse staff

n     Handle confidential issues with professionalism

n     Create files and documentation

2001 – 2003     Robert Morris College                                        Orland Park, IL

Associate in Applied Sciences

Paralegal Certified

Licensed Notary of Public

2005 – Present    Aon Risk Services                                                            Glenview, IL

Production Specialist

n     Maintain effective production relationship with Associate Directors, Relationship Managers, and Client Service Specialists on all lines of business, provide excellent customer service and work closely with clients, taking full accountability for services provided

n     Prepare policy change requests, and submit requests to carriers. Monitor status of change requests, review policy documents for accuracy and follow up on delivery of change documents to clients

n     Handle policy administration, marketing & daily communication for a book of Commercial Lines business

n     Maintain account vehicle exposures and certificate holders listing reports and develops understanding of the clients’ business, strategic priorities, risk strategies and risk management needs and develops innovative approaches to unique client needs

n     Provide a broad range of client services including preparing renewals, reviewing submissions, rate & quote, policy checking, binders, billing and responding to client inquiries and attending to all other issues related to client services

n     Process endorsements by checking coverage invoices and update computer system

2002 – 2005 First American Title Insurance Company           Warrenville, IL                  

Paralegal

n     Provided administrative support to underwriters,handled premium processing, policy assembly, updated/maintained new and existing policies and performed other duties as assigned

n     Interacted with staff to obtain necessary information or advised them of account status/changes

n     Provided legal support to the Associate General Counsel, researched probate and foreclosure cases, creating and maintaining reports and spreadsheets

n     Reviewed variety of documents to construct company guidelines for their customers and employees

n     Provided all employees with  necessary training and development to achieve personal and organizational goals

n     Conducted legal research relating to complex problems and projects. Assisted in preparation for real estate closings, hearings, trials and corporate meetings         

References available upon request