Jasmine Eiland

240 South Oak Creek Lane

Romeoville, Illinois 60446

(773) 824-5705

 

EDUCATION

 

Paralegal Certificate

March 2015

Rasmussen College, Online

 

Bachelor of Science in Law Enforcement & Justice Administration

December 2013

Minor: Sociology

Western Illinois University - Macomb, Illinois

 

 

PARALEGAL WORK EXPERIENCE AND TRAINING

 

Paralegal Intern - Berg & Berg Law Offices - Chicago, IL

August 2013 - November 2013

·  Researched relevant legal statutes in Real Estate, Worker's Compensation, and Personal injuries matter.

·  Filed quit claim deeds, evictions, and zoning complaints in the Downtown Chicago area.

·  Collected data on spreadsheets in Excel and prepared various documents to probate estate cases.

·  Composed cover letters, faxed, scanned, and filed documents.

·  Communicated professionally and followed up with clients while keeping attorneys calendars updated.

·  Drafted subpoenas for medical records and medical bills.

Paralegal Capstone – Rasmussen College

Winter 2015

·  Conduct legal and factual research through Lexis Nexis and draft various legal documents relevant to the role of a paralegal, such as contracts, pleadings, motions, court orders, correspondence, corporate documents, real estate summaries, and disposition summaries.

·  Skills to effectively manage time, legal files, and billing activities for a law office.

 

ADDITIONAL WORK EXPERIENCE

 

Customer Care Assistant – Xerox Commercial Solution – Bolingbrook, IL

December 2014 – Present

·  Responds to telephone inquiries and complaints.

·  Gathers information, researches/resolves inquiries and logs customer calls.

·  Provides assistance, training and troubleshooting support to lower level staff.

·  Schedules work to ensure accurate phone coverage monitors priority of calls and shifts escalated calls to assure resolution to problems.

 

Server – Sodexo – Macomb, IL

August 2012 – May 2013

·  Served over 40 people daily at a University Restaurant.

·  Maintained professionalism at all times while serving University administrators and students.

·  Trained my peers how to promptly serve customers and display great customer service skills.

 

General Laborer – Innotrac, Inc. – Bolingbrook, IL

June 2010 – August 2010

·  Collected data from warehouse and recorded into a database system.

·  Worked individually to meet performance goals every day.