Resume of Debra M. Brown

1036 S. Spring Street

Springfield, Illinois, 62704

      debbiebrown8501@gmail.com

217-691-1387

 

OBJECTIVE:  Qualified and efficient Administrative Assistant/bookkeeper with an extensive background in the legal supportive and administrative field with responsibilities including, office management, is seeking a position in an office environment. 

 

SKILL SUMMARY:  Word, Excel, Powerpoint, Outlook, expert in confidentiality. Dependable, reliable,                               experience in QuickBooks, team oriented as well as working without supervision,                                                           attention to detail.

Robert Morris University:  Paralegal Associate Program, ABA Approved

Robert Morris University:  Bachelor of Business Administration, (Management)

EXPERIENCE:

Majestic Stitches:  Self-employed, Springfield, IL2009 – Present

·   Oversee day to day management of business including all accounting aspects for taxes, vendors, customers, accounts payable/receivable.  Educate employees to Fabricate, design, and alter ready to wear garments.  Resolve problems use web based programs for advertising.  Create, design, and manufacture custom patches.  Digitize/embroider custom clothing and apparel, use computer skills in, Word, Excel spreadsheets for inventory and billing.  Manage quality control, profit and loss statements, budgeting.

·   More than 5 years of experience preparing and completing financial statements, balance sheet, income statements, completing tax forms for business, cash flow statements, footnotes and ledger entries in accordance with Generally Accepted Accounting Principles (GAAP).

 

AT&T Mobility:  Customer Service Representative, Springfield, IL2003 – 2009

·   Answered customer questions, complaints, billing inquiries; technical support for non-working phones, program phones over the phone with customers, made business decisions about rerates and refunds, explained billing issues, activated phones;

·   Completed business transactions in connection with activation of new customer accounts.  Communicated with customers using web-based tools and demonstrated proficiency to protect/collect revenues and adjustments of Customer’s accounts.

 

Mark Lee: Legal Assistant, Springfield, IL, (temporary for a short time)1996 - 1996

·   Legal Assistant for 3 attorneys, paid fees for medical billings and medical reports from doctors and therapists, filing of Workman’s Compensation documents with state agencies. 

·   Payroll and taxes for state and local agencies.  Answered phones, assisted clients with filling out paperwork, and requesting necessary reports from employers and doctors.

 

Thomas H. McGary:  Paralegal/Office Manager, Springfield, IL1993 – 1996

·   Duties as office manager:  Day to day administrative support, drafted pleadings/divorce agreements/bankruptcies/powers of attorney/criminal civil; interviewed clients and creditors to complete bankruptcy documentation, powers of attorney, and all litigation business. (Criminal and Civil). 

·   Interviewed clients by assisting with bankruptcy and questionnaires for law cases, negotiated with attorneys and insurance companies for PI and WC, Real Estate closings, obtained necessary reports from employers and doctors; Client billing using software for that purpose, Transcription both verbal and tape.

·   Coordinated payment arrangements of court ordered child support, correspondence collections, payroll, and general office duties as requested.  Accounting for Office (Accounts Receivable and Payable) all banking transactions, accounting for personal rental properties, taxes for office as well as weekly reports.  Knowledge of all accounting and banking procedures.