From:                              route@monster.com

Sent:                               Friday, September 2, 2016 10:11 AM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: TOMCAT

 

This resume has been forwarded to you at the request of Monster User xapeix03

Tim Rice 

Last updated:  10/21/14

Job Title:  no specified

Company:  Apeiron, Inc.

Rating:  Not Rated

Screening score:  no specified

Status:  Resume Received


Doral, FL  33166
US

Quick View Links:

Resume Section

Summary Section

 

 

RESUME

  

Resume Headline: Tim Rice - Senior Network Analyst

Resume Value: wgrx9f7679z6fxzk   

  

 


 

 

 

·               20+ years of experience managing systems and networks
Extensive experience with highly virtualized systems in both Linux and Windows environments.

·               10+ years of telephony experience

·               Lead for physical to VMware and Citrix integration and Debian and Linux Redhat (RHEL3 to RHEL7) distros.

·               Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical business solutions.

·               Highly motivated and demonstrates professionalism in managing and executing a diverse portfolio of projects from design through implementation.

·               Highly dependable in delivering effective issue resolution and user technical support utilizing various system software and tools, with strong ability to assimilate job requirements, and successfully implement and complete projects.

 

 

 

Server Operating Systems: Red Hat Enterprise Linux 3.0 -7.0; Microsoft NT 4.0 -2008

PBX Systems: Avaya PBX and Asterisk

Workstation Operating Systems: SUSE, RHEL/CENTOS, UBUNTU; Microsoft Win 3.11 to Win7

Web Servers: Apache and IBM HTTP; Tomcat, SpringSource, Websphere; Microsoft IIS; Web Certificates / Apache, IIS, & Domino

Virtual: VMWare Server, ESX and ESXi; Virtuozzo, OpenVZ; QEMU; Oracle VirtualBox; Microsoft Virtual Server 2005 & Hyper-V; Citrix Xen

Database: Oracle; MySQL; DB2; Lotus Domino

Programming: PHP; Bash; Perl

Message & Collaboration: Microsoft Exchange 2003; Lotus Domino 4.8 -R8.5; Scalix; Zimbra; Exim; Postfix; Blackberry Enterprise

Server; Jabber and Sametime Instant Messaging; SMS via Jabber, Twilio & Clickatell

Network Services: Bind and AD DNS; Load Balancing; Red Hat Clustering; Cisco Gateways; Squid Proxy Servers

Physical Hardware: HP Proliant systems; Dell; Supermicro

LDAP: Microsoft 2000-2008 Active Directory; OpenLDAP on Red Hat Linux

File Systems: Microsoft Fat (16 & 32), NTFS; Linux EXT3 & 4; Linux LVM

File Protocols: SAMBA; NFS; XFS; ZFS

Networking: Load Balancing; IPV4; Firewalls; Routing

BYOD Technologies: PCoIP via SPICE on QEMU / KVM; RDP via Microsoft and XRDP for Linux, Citrix ICA

Telephony: PBX; Cisco (SIP and Skinny); Avaya; Asterisk

Telephony Protocols: Avaya CTI via ASAI, TSAPI, JTAPI; (within Avaya Dialog designer); Call    Recording using Verint & DMCC; Avaya AES version 4.3 and 6.1 System Platform


 

 

 

 

 

CenteneOct 2013 – Present

Senior Systems/Network Architect

·               Architect lead within the telecom team providing Linux and Windows deployments and implementations of voice related systems.

·               Developed Asterisk OVH/OVA system for “Hammer” IVR testing that could automate the simulation of ASR and DTMF IVR systems.

·               Built PHP/MySQL telephony asset system.

·               Built ODBC CDR reporting tool 

·               Infosec – PENTest and harden of over 200 Linux and Windows Telephony Systems.

·               Integrated Service Now ticket system to pull PBX extension and agent id information.  This "Lean Initiative" resulted in 200% more ticket closures by the telecom team.

·               SME for Avaya AES, Voice Portal, and security PCI scanning of over 200 telecom servers.

·               Implemented and provide Tier 4 support for Call Recording, WebSphere/JBOSS//Tomcat/IIS/Apache services, ASR/TTS (Loquendo/Nuance).

·               Citrix Thin Client implementation of oneX Agent and oneX Communicator with provisioning tool.

·               Created solutions that leverage Citrix ICA technology that is used company-wide allowing end-users the ability to use BYOD. 

·               Developed BASH software that allows help-desk to perform automated administrative activities such as user-adds, reboots without the need for direct server access.

·               Developed self-healing software that will trigger automatic failover.  This helps us maintain our SLA of 99.999 uptime.

·               Automated mass reboot and software update software that can update and reboot hundreds of Linux and Windows machines via command line tools or scheduled via enterprise scheduling (JAWS/AUTOSYS) or via Cron.

·               On Architecture review board for Centene which helps provide direction to departments in respects to security standards, company direction and ensure that solutions scale to Centene’s tremendous growth.

·               Automation of Telephony Trouble tickets which boosted productivity by 300%.  This included building a scheduled process that would load tickets from Service Now into a database, grab information from the Avaya Call Switch, and generate Excel files sorted by ticket type.  This provided missing information needed to complete requests automatically.

·               Provided a location based inventory system of over 18,000 phones with physical mailing address and floor information that would be updated dynamically based on /24 network discovery.

 

Edward JonesNov 2007 – Oct 2013

Senior Network Systems Engineer

·               Served as technical lead for research and development of innovative solutions including Computer Telephony Integration, Nuance Text to Speech, Avaya J2EE IVR.

·               Instrumental in reverse engineering JTAPI/TSAPI/CTI custom Avaya software that was no longer supported without ANY source code.

·               Built outbound dialing system using Asterisk with PHP API.

·               Handled development of applications supporting more than 200 call centers handling nearly a million calls per week. Citrix and VMware integration Technical Lead

·               Spearheaded analysis and implementation of VMware/Citrix form Physical to Virtual integrations within the telephony and network services area.

·               Handled analysis of multiple solutions and created design proposal, which provides cost reductions, efficient and effective recovery of systems.

·               Dialog Designer development

·               Managed virtualization of physical machines based on system performance and trending to optimize system resources and leverage failover capabilities.

·               Successfully improved multi-purpose systems, which limits dedicated hardware resulting to a saving in power, cooling and hardware costs.

·               Successfully implemented the most reliable telephony systems at Edward Jones with a 99.999% uptime in five years.

·               Implemented Multiple Cisco 3845’s to provide T38 Faxing solution that spooled faxes to over 10,000 remote offices.

 

Confidus GroupJan 2003 – Feb 2008

Solutions Engineer Consultant

·               HoneyPot management for US Govt. Agency

·               PCI/DSS certification and scanning of ecommerce hosted customers

·               Validation of exploited systems

·               Setup hosted VOIP systems using Asterisk

·               Setup Pay by Phone systems using PHPAGI on Asterisk systems

·               Provide security and OS/Application Security hardening techniques for ecommerce customers

·               Managed server upgrades for nearly a hundred Microsoft servers including software certification, testing and implementation for the network services team.

·               Served as liaison, ensured business owners have functional and regression testing plan and system resource to build servers/virtual systems on W2K8 with OS SME’s to assist.

·               Conducted weekly meetings with business owners and software vendors to identify W2K8 gaps.

·               Enforced migration of Legacy Avaya G3R to Avaya IP based switch, reengineered Microsoft based CTI software for Redhat Linux 4 compatibility.

·               Handled Avaya Enablement Services, allowing the use of CRM systems in its current form without expensive customization and enhancements.

·               Handled transition, documented and conducted training on project/application to voice operations team.

·               Conducted intermediate level Linux training including a dedicated RHEL 4 environment to Voice Operations team. Ensured ability to support and maintain new Linux based telephony systems.

·               Served as network director representative, handled streamlining of RPM building process. Provided architectural and design strategy for security review, creation of SPEC file based on archive and effective streamlined Linux software process.

·               Served as technical lead and liaison between voice projects team and the business owners.

·               Handled architecture and documentation of software upgrade requirements.

·               Managed timeline upgrades and scheduled SME’s to assist SME’s with OS/Software defects.

·               Served as project leader for the migration of over 2,000 apps running on Solaris for porting on RHEL.

·               Spearheaded testing team conducting functional/regression testing and UAT. Ensured QC is conducted on all functional and regression testing process.

·               Created and implemented Disaster Recovery testing strategies for telephony solutions, which validates service functionality during component failure, or disaster to primary datacenter.

 

Bunge Jun 2007 – Nov 2007

Senior Linux Administrator

·               Managed Linux applications support and handled more than 60 Enterprise Red Hat Enterprise servers. Provided level III support for more than 3000 Microsoft Exchange and 100 Lotus Notes mail users.

·               Provided support on Linux applications including but not limited to Tibco, Websphere, Lotus Domino and VMware on Linux ESX platform.

·               Managed and administered reverse proxy servers and assisted in penetration testing for exploit discovery, web applications and PCI compliance.

·               Served as technical lead for the support and architectural delivery of more than 60 RHEL servers and provided technical support on hardware installation. 

·               Handled setting up of HP Proliant hardware in the data center, KVM and OS installation. Designed and implemented Linux based services including implementation of IPTABLES a Linux Firewall, Samba, Apache, Tibco, FTP and Websphere.

·               Provided Level III support for mail users, both Exchange and Lotus Domino. Implemented Zabbix monitoring which trends and monitored over 100 machines.

·               Developed and executed Bash scripting which automated and streamlined companywide business functions.

 

Confidus GroupNov 2000 – Feb 2007

Senior IT Consultant/Senior Network Architect

·               Handled multiple e-mail systems migration including IBM Lotus R4.8 to R5. Provided webhosting support, CRM/ERP integration and dedicated server-hosting solutions for over 1000 customers.

·               Handled setting up of email systems with IBM Lotus R5 for multiple companies including Thompson Learning, Missouri Highway Patrol and Astaris.

·               Served as technical lead and IT consultant, performed systems upgrades and email platform migrations to Lotus Domino.

·               Developed and executed import/export mail scripts of NAB and mail files to support data migration and system upgrades.

·               Created and developed multiple e-commerce websites for Confidus/Integranet based clients.

·               Implemented SBS 2003 hosting which leveraged Microsoft Virtual Server 2005 and designed multiple domain catalog servers and SQL servers for large SharePoint implementation.

·               Managed and implemented mobile device delivery with BlackBerry Enterprise Server and Active Sync. Created architecture design based on customer’s requirements and implemented mail scanning resources and best practices.

·               Managed Data center, provided after hours and on-call support.

·               Handled and supported hardware and operating systems installation and maintenance.

·               Conducted server and network architectural review and implemented enhancements to improve network performance.

·               Developed and maintained more than 1000 web-hosting sites on cPanel platform.

·               Assisted customers with Perl, MySQL, Postgresql, and PHP issues

·               Handled installation and provided support to high-end customers with dedicated Microsoft Exchange servers with Blackberry Enterprise Servers. Handled root cause discovery on email gateway issues. Implemented storage/backup strategies while providing 99.999% SLAs.

 

State Farm Insurance Oct 2004 – Oct 2006

Microsoft Exchange Architect

·               Served as exchange 2003 Architect, managed message and collaboration area handling more than 178,000 mailboxes. Served as liaison between Microsoft and TAMS, provided support during service outages. Conducted analysis and documented root cause of service issues. Identified and documented root cause utilizing skills on Microsoft Active Directory services, Domain Catalog, SMTP routing frontend and bridgehead servers.

·               Led the Avaya Unified Messaging project, allowing users to receive voicemail via Microsoft Exchange.

·               Worked as a liaison between State Farm and Avaya to identify and implement the best architectural solution per the requirements set forth in the effort.

·               Managed Avaya Unified Messaging project, which allows users to receive voicemail via Microsoft Exchange.

·               Served as liaison between State Farm and Avaya, identified and implemented architectural solution in line with the established requirements.

 


 

United States NavyMAR 1992 - MAR 2000

IT Manager

·               Managed over 40 personnel within the supply department.

·               Ensured network systems are available to users, authorized and installed request for resources in workstations.

·               Managed Novel NetWare 3.12 to Windows NT 4.0. Implemented Novel to Microsoft Windows NT 4.0 for authorized users including installations of NT4.0 operating system, migrations of large file volumes from NetWare to Microsoft FAT16.

·               Managed adding and removing of Windows NT user accounts.

·               Handled installation of hubs, switches, fiber and copper wiring. Provided 900 service calls in a six-month period including installation of Windows NT 4.0 and Windows 3.11 on workstations, replacing hardware such as hard-cards and hard-drives, network cards and motherboards.

 

 

 

 

 

 

 

·              CEH v8

·              CPT

·              CISSP (Currently working on)

·              RHCSA on Redhat 6 Certification# 130-221-468

·              MCSE on Windows 2000 -MCP ID# 2956842

·              MCSA on Windows 2000 -MCP ID# 2956842

·              MCP on Windows 2000 -MCP ID# 2956842

·              Microsoft NT 4.0 Administrator -2001 Brain Bench

·              Computer Industry Knowledge Expert -2002 -Brain Bench

·              Microsoft Windows 95/98 Specialist -2002 -Brain Bench

·              Cisco Voice Gateways and Gatekeepers (GWGK) v2.0 – October 18, 2007

·              Cisco Data Center UNIFIED FABRIC (DCUFI) – October 5, 2012 Certificate number: 70959

 

 

·              Associate of Arts in Business Administration Degree (AABA)

American InterContinental University

 

 

 

 

 

 

 

1

 

 

1

 

 



Experience

BACK TO TOP

 

Job Title

Company

Experience

Senior Network Analyst

Edward D. Jones & Co., L.P.

- Present

 

Additional Info

BACK TO TOP

 

Desired Salary/Wage:

110,000.00 - 135,000.00 USD yr

Current Career Level:

Experienced (Non-Manager)

Date of Availability:

Within one month

Work Status:

US - I am authorized to work in this country for any employer.

Active Security Clearance:

Inactive Clearance

US Military Service:

Yes

Citizenship:

US citizen

 

 

Target Job:

Target Job Title:

Avaya Engineer, Linux Engineer or Senior Security

Desired Job Type:

Employee

Desired Status:

Full-Time

 

Target Company:

Company Size:

Occupation:

IT/Software Development

·         Desktop Service and Support

·         Software/System Architecture

·         Systems Analysis - IT

 

Target Locations:

Selected Locations:

US-FL-Miami

Relocate:

No

Willingness to travel:

Up to 25% travel