SCOTT E. COUGHLIN

Swampscott, MA 01907 

(617) 512-5970 (cell)

scottcoughlin@ymail.com

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Career Profile

Senior IT professional with a track record of implementing and supporting complex, mission-critical applications and infrastructures. A leadership style that combines IT knowledge, business background and a hands-on approach. Takes projects from conception through analysis, design, development and implementation using structured methodologies. Experience in the finance, healthcare, manufacturing, pharmaceutical and insurance industries.

 

SKILLS

Databases:Oracle 11/10g, MySQL 5, Sybase ASE; MS SQL Server 2008, DB2

Languages:Cognos 8/10, SQL, C/Korn/Bourne Shells, Oracle Data Integrator 11,

Talend v5, Visual Basic, MS Access

Operating

Systems:Windows, UNIX - IBM AIX, Linux

 

Middleware:Oracle Fusion Middleware/WebLogic 10.3, Apache Tomcat 6.1, IIS

 

EXPERIENCE

 

Sagacity Inc., Boston, MA                                                                                     Nov. 2013 – present

Systems Manager

Provide a web-based Customer Management application for mortgage lenders including Chase and Citizens Bank. Serve multiple roles including system administration and configuration, client support, vendor management, product development, and QA. 

·   Implemented a disaster recovery process for the company by performing risk assessments, gathering requirements, procuring and configuring hardware and software, as well as creating a disaster recovery process that meets customer and regulatory requirements.

·   Coordinate a yearly fail over test as part of the company's business continuity test with each of our customers IT and business users to ensure service levels are met. 

·  Participate in the yearly audit process with each customer. Responsibilities include responding to audit questions, meeting with clients to resolve and document resolutions, and prioritizing and implementing recommendations. 

·  Provide SQL development, DBA, systems administration and production support.

 

Vertex Pharmaceuticals, Boston, MA                                                                       Apr. 2012 – Nov. 2013

Senior Systems Analyst

·   Designed, planned, installed, configured and administered a high availability and fault tolerant instance of Oracle Fusing Middleware hosting Oracle Data Integrator on the Oracle Exalogic platform, including the SAN file shares and load balanced/fault tolerant WebLogic Clusters in a multi-node configuration.

·   Developed and implemented ODI developer best practices for internal and external developers.

·   Designed, procured and installed and configured the new hardware and software platform for the Talend upgrade.

·   Performed systems administration, support and maintenance for the Talend platform.

 

Massachusetts Behavioral Health Partnership, Boston, MA                             Apr. 2003 – Apr. 2012             

IT Director                                                                                         (May 2006 – Apr. 2012)

In addition to Senior Technical Project Lead responsibilities, planned, organized and directed the business intelligence/data warehousing information systems at MBHP. 

·   Managed a department of twelve including Business Analysts, DBAs, Database developers, Web Developers, Help Desk and Facilities staff. 

·   Oversaw the day-to-day operations of the entire Information Technology department to including technology operations, end user technical support, telecommunications, data warehousing and Web Site development and administration.

·   Completed migration to Cognos 8, including project management, infrastructure design and implementation, developer training, user training, vendor management, and documentation.

·   Led the development effort of all Cognos reporting objects, PL/SQL. Scripts, procedures and functions, and the ETL and DBA processes.

·   Administered all database-related hardware and software systems in a mixed Windows and UNIX environment over three locations.

·   Provided on-call support rotation for the weekly ETL process, data warehouse load and the report distribution systems. 

 

Senior Technical Project Lead                                                                              (Apr. 2003 – Apr. 2006)

·   Led the conversion of Data Warehouse from Sybase to Oracle, including project management, specifications, database design, tuning and SQL script conversion using a SDLC compliant process. 

·   Researched and implemented a complete overhaul of our existing Cognos cube creation process to improve performance using advanced SQL tuning. Cut runtime in half.

·   Designed, developed and tuned the extract, transform, cleans, and load (ETL) of clinical information from a third-party application into our Oracle Data Warehouse.

 

Boston Software Collaborative, Boston, MA                                                        (Apr. 1998 – Apr. 2003)

Senior Developer & Project Manager

Served as both technical lead and project manager at client sites. Worked with client staff to ensure development integrated into the client's environment and met specifications. Project management responsibilities included developing project plans, keeping both the client and BSC informed of project milestones, and maintaining a positive client relationship.  As a member of the BSC executive team, helped steer the company's direction, specifically in the areas of new client development, training and open source technologies.

 

BSC Assignments as Follows:

§         Massachusetts Behavioral Health Partnership, Boston, MA  

As interim IT Director, served as a technical resource, specifically as lead Sybase and Oracle DBA as well as AIX and Linux System Administrator.  Designed and implemented a cross department report development lifecycle process, including request workflow, change management, source code control, prioritization and documentation.

 

§         John Hancock Mutual Life Insurance, Boston, MA        

Architected and implemented a reporting system as part of a conversions from Access to Sybase, included training and direction of junior staff. Development consisted of UNIX Korn shell scripts, Sybase stored procedures, SQR reports, Access queries, and Sybase performance and tuning.

 

§         The Gillette Company, Boston, MA                                 

Provided programming support for database conversions and enhancements as part of the Data Architecture Group. This includes UNIX Korn shell scripts and Oracle DDL, stored procedures, functions and views for several data warehousing applications.

 

 

John Hancock Mutual Life Insurance, Boston, MA                                                             (1997 - 1998)

Project Manager & Lead Developer

Responsible for coding of all UNIX Korn Shell and C Shell scripts, SQL, SQR Reports, and C Programs for the reporting module of the company's Voice Response IVR application. Delivered complete application including documentation and training.

 

EDUCATION

Babson College, Wellesley, MA    Bachelor of Science in Finance.