Kailash Bhakare

Work Status : US Citizen

Tel: 925 216 4974

 

Executive Summary

·               Over 13 years, Senior Project/Program Manager with strong work experience in Information Technology.

·               Independent and highly motivated team player who approaches new challenges with a can do attitude.

·               Ability to effectively manage complex issues, tasks, including developing objectives, prioritizing responsibilities, delegating tasks, and executing deliverables to successful completion.

·               Develop solutions to complex problems using ingenuity and innovation. 

·               Successfully completed Six Sigma Black Belt on-line training program conducted by QC Services for www.ASQ.Org.

·               Strong experience with customer/client/end user engagement gathering business requirements, data analysis, gap analysis, policies, PMO governance, project management, use cases, UML, DMAIC process methodologies, RUP, user acceptance testing (UAT), reports, end user training and full life cycle (SDLC) project experience including negotiation and conflict resolution .

·               Proficiency using standard business software tools, including Microsoft Word, Visio, Excel, Access, PowerPoint, SQL, PL/SQL, Windows and new operating system, Web Services, understanding of various telecommunications protocols, LAN, WAN, Firewalls, Data Security information and data loss prevention, Malware defense applications.  

·               Strengths include WebOps projects, object oriented development using Java, Web sphere commerce suite . Also worked on online e-commerce projects, B2B, B2C, Online web portal, Online Prepaid Telephone card site, and online financial transaction security levels on applications.

 

Award Winner – Collaboration Across Cisco (Cisco Powered Managed Services Channel Program) Initiative FY 08 Q2 Winner

 

Technical Skills

Business Software: Microsoft Word, Visio, Excel, MS Project, Access, PowerPoint, Lotus Notes,     

                              Telecom protocols LAN, WAN.

Database:    SQL, PL/SQL, Sybase

Technology /Languages: Java, J2EE, Web sphere,

Operating System: Windows, UNIX, Solaris., AIX, Linux

Process Methodology:  DMAIC, RUP, Waterfall, Agile/Scrum

 

Educational Qualifications:

MS (Telecommunication Systems), CSU East Bay, CA.

MBA. Pune University, India.

 

Professional Experience:

 

May 2015 – Present               Gilead  Life Sciences , Foster City                Senior Project Manager

 

Leading Enterprise Integration Program, working with business and IT stakeholders to define Integration strategy for life sciences , Current state assessment, Gap assessment,  reference architecture and roadmap for future implementation  of web applications and information integration for end users.

Project Managemnet Methods /Tools : Agile, Waterfall ,Scrum  MS Project, Sharepoint

 

October 2014  - Apr 2015              GE Healthcare , CA     IT Project Manager

·                                                    Delivered Data as a Software Solution Service Program Sprint Release . Managed development team working in technologies such as in Green Plum ,Talend, HWAQ, HIVE and distributed system for data storage and processing by Hadoop (self healing) distributed File System (HDFS). VMs on Windows, AIX , Unix/Linux 

    • Multi UCS cluster Hadoop environment Infrastructure
    • Multi-Tenant model DEV/Stage and Prod
    • Big Data, Predix Analytics ,Healthcare data
    • System Integration & Infrastructure implementation , BI & Tableau Reports

Project Managemnet Methods /Tools : Agile, Scrum  Tools : Jira, Rally, Confluence

 

 

October 05 – Sept 2014 Cisco Systems Inc., San Jose. CA.  Program/Project Manager

Successfully Managed program ‘Service Acceleration’ delivering innovative technology solutions (Golden Gate Technology Oracle software Implementation for service business and Data Caching/Cloud Computing ) that positively improves performance of overall service business operations and maintains Customer SLAs for entitlement framework & Service Supply Chain management.

·               Worked as PMO Business Lead /Business Solutions group of Cisco International (CI), Country Enablement Program Release 1.0, 2.0 (Europe) 3.0 (Brazil), and 4.0., Cross functional release team lead, transition lead . Worked in Quote to Cash, WWSSO (World Wide Sales and Service Organization, Customer Advocacy) Service Contract Management – Best Practice group.

·               Lead team of network, system and database engineers responsible for delivering new   

infrastructure  and technology to the Services Business, Distribution Centers, Data Centers.

Worked on Big data,Cassendra, Hadoop and open source analytics tools and 

technologies.

·               Very strong working experience with Services Marketing, QTC Pricing and Discounting ICW OM (Quote to Order, Order to Book, Book to Invoice, Invoice to Cash) and IC engine enhancements.

My accomplishments were:

·                                                                   Lead the projects (end to end) thru PLCs: BC, CC, EC, Prod and post-prod support.

·                                                                   Managed Project Roadmap, Release Timelines, Infrastructure, Resource Budgets, ($3 -$5 M/year) Change Management, Risk, Issues, post production Governance Policy and process.

·                                                                   Lead Service Oriented Architecture projects: Software as a Service (SaaS) ,

·                                                                   Monitored business web services transactions with Splunk  tool which collects and harnesses data. Tool has  flexibility to do  real-time, historical analysis, and the power to deliver custom dashboards .

·                                                                   Administered/managed infrastructure P1 database governance, Sox/legal compliance for business and improved performance of web services ,APIs hosted on database as service.

·                                                                   Deployed/implemented industry standard best practices processes - Service and System Management applications, tools such as BMC Remedy (CMS and DB) HP, IBM, JIRA etc.

·                                                                   Collaborated with Cross functional Process tracks for BRD, FSD,TSD Review, Impact assessment, Issue resolution, compliance, lead weekly track meetings, assist project managers and represent program management function.

·                                                                   Deliverd for Services business MVDC (Metro Virtual Data Center) and DR (Disaster Rcovery), Windows, Unix/Linux 

·                                                                   Did the Gap analysis for Cisco business process framework and process simulation for Oracle R12. Worked with Oracle R12 upgrade projects.

·                                                                   Collaborative Managed Services Channel Program (MSCP) - Go To Market (GTM) Services offering – Core team member Architecture SME, responsible for end to end process flows, business requirements, testing, and issue resolution. Managed relationship with global stakeholders.

·                                                                   Completed integration of Scientific Atlanta, newly acquired company, for tracking transactions in Cisco’s Finance hierarchy.

·                                                             Gathered business requirements, represented the "user experience”, translated customer

Requirements for Enterprise Contract Life Cycle Management (ECLM).

·                                                                   Worked on Contract Discounts Product, Service and Promotions, rebates requirements.

·                                                                   Defined, Designed, Built and improved process flows, best practices documentation.

·                                                                   Performed Data Analysis, Gap Analysis and suggested solution for quality of data in CIBER (Contract Installed Base Enterprise Repository). Advanced Pricing tool, Oracle ERP 11i Service Contract management group.

·                                                                   Integration with data warehouse, generate data quality reports by running queries in Business Objects and Business Intelligence, Creating test scripts, test scenarios and conduct BAT, UAT.

·                  Authoring BRD’s ,Playbook/User Guides for global theater managers for Service contract management tools such as SNIF (Serial Number Information Finder), SAM (Service Availability Matrix), eID, Missing link tool, Change Management, SCM (Service Contract Management, Service framework design & Service Entitlement), which were published on Net impacts every quarter.

·                              Perform metrics surveys, management reports of Productivity, Revenue impact, Expense reduction and Customer satisfaction,fFinalizing/documenting system functionality process workflows and configuration.

 

Dec  04 to Oct 05     Sun Microsystems, Santa Clara,CA.        Project Manager

·                                                       Gathered business requirements (functional and non functional) in legal Compliance with US Govt. global export regulations and international trade services for screening the restricted parties list for International trading countries and business names.

·                                                       Created Project Plans, timelines, roadmap to project delivery.

·                                                       Authored Product Business Requirements Document,Develop,Design processes and flow diagrams,UAT test plans for the upgrade,build project  Reverse Domain Network Screening (RDNS) system. (Tradesphere Vstera/ JP Morgan export compliance Tool)

·                                                       Prepared Product (System) Requirements Document,developed processes, flow diagrams,user acceptance test plans for the buy project TradeSphere RPS 2.2, Vestara search engine product to screen the embargoed countries,Business names ,individual names for the international trade.

·                                                       Batch Screening of more than 5 millions of customer master data for compliance and Govt. audit purpose (Denied restricted party screening) and generated Brio reports.

·                                                       Prepared documents for the client's approved change management and acceptance processes related to the client integration business needs. Designed business processes for the clients approved vendors and Sun acquired new clients such as StorageTek,Seebeyond and other new business units for export compliance.

·                                                       Worked as the liason between IST business stakeholders, business users,Web Client and IT architect,development teams that supported the automated screening and worked in Oracle ERP (10.7.7 ) IT. Analyzed SAP and Tradebeam export complaince module for upgrade.