Rajesh Sharma

10579 Culbertson Drive  l  Cupertino, CA 95014  l  Phone: 408-888-1167  l  rsharma256@yahoo.com

l         MBA Pepperdine University, Malibu, California – 2003 l         BE (Electronics) TKIET, Kolhapur, India - 1990

Ø      Patent Pending on Visual Sales Process Optimization Solution (2011) Ø      Published article on Online Product Marketing in “National Mortgage Broker”(2004)

Product Mgmt	6 years. Successfully delivered 3 SaaS products from concept stage
Domain	End-to-End Sales Process, Sales Proposals, 30+ RFP’s and POC
Communication	Excellent Presentation, Business & Technical discussion with stake holders
Content	Sales collateral, Web content and Video script, Product messaging
UI/UX	Create screen mockup by choosing relevant UI components for great UX
Technology	Open Source, Web/Mobile and Cloud environments
DB/Tools/ETL	Oracle, MySQL, Data warehouse, SQL*yog, SQL*Architect, Talend, Informatica
BI	Actuate BIRT, MicroStrategy, QlikView, Star Schema design
Methodology	SDLC, SCRUM, Agile development

Director Product Manager - Empower Visi Feb 09 – Current

Direct Reports - 14

Visi is a SaaS Process Optimization solution that uses embedded intelligence and predictive analytics for driving process improvement decisions.

 

Technologies – MySQL, R Studio, Zend, Tomcat, PHP, Flex/Flash builder – MXML, ActionScript, Robotlegs, BIRT, Star Schema design – Facts, Metrics, Dimensions, Filters, Transformations etc

 

I leveraged my deep experience with customers to bring a “Sales” mindset for developing a product that provides Rich User Experience. My responsibilities from concept to implementation are below:

•                                                        Market Research

·   Conduct Market Analysis- Industry, Competition, Gap, Opportunity for developing “Go-To” market strategy

·   Develop BRD to justify investment and identify potential opportunity

·            Product Owner

·   Leverage BRD to create Product Scope and Roadmap for phased development - “Basic”, “Desired” and “Differentiated” product offerings

·   Develop functional specification documents

·   Create specific “User Stories” and maintain manage Sprint Planning and Demos

·   Prioritize development using Business Value Costing model to support investments

·   Maintain 2 week deliverable schedule using Agile Methodology

·   Manage product defects and enhancements using Jira ticketing application

 

·   Content Owner

·     Product specific – Wiki pages, On screen help files and tool tips

·     Product Marketing – Website content, Data sheets, Videos and Presentation

·     Sales Tools - Build vs Buy, Product Differentiation, Feature Comparison documents

·     Demo Scenario –Demo data design, Demo script based on business functions

·     Creative Product Positioning and Messaging statements

·     Training guide for end users

·                                    Rich UI and UX

·     Evaluate Open Source Technologies for developing Rich Internet Application (RIA)

·     Choose and style relevant UI Components

·     Evaluate various skin types for supporting Product Message

·     Create Wire frame for ease of navigation and great user experience (UX)

 

 

Sr. Sales Engineer, MicroStrategy (BI Solutions)Jul 08 – Jan 09

Provide Pre and Post-Sales support to Account managers, key responsibilities are:

•    Work with prospects to gather BI requirements and items for Proof of Concept (POC)
•    Online/Onsite solution demonstration & presentation
•    Complete RFP documents – Coordinate with other resources for relevant sections
•    Conduct instructor led 1 day BI Training session for prospective customers
•    Work with customers for installing MicroStrategy products
•    Implement POC using MicroStrategy BI platform for

·   Dashboard design, their layout and choose appropriate visualization

·   Developing complete BI components - Metrics, Attributes, Facts, Hierarchies, Transformations and lookups tables

 

Sr. Sales Engineer, Actuate Corporation (BI Solutions)Jul 06 – Jan 08

Provide Pre and Post-Sales support to Account managers, key responsibilities are:

•    Continually maintain strong understanding of Actuate suite of Business Intelligence products
•    Work with prospects to identify requirements and items for Proof of Concept (POC)
•    Complete RFP documents – Coordinate with other resources for relevant sections
•    Work on POC using Actuate products
•    Work with customers for installing Actuate products
•    Conduct ROI, Build Vs. Buy presentations with Senior management & Business groups
•    Actively participate in marketing events - booth duty and help with any content updates

 

Principal – Empower Business ServicesJan 02 – Mar 06

Empower Business Services provided consulting services in Product Management, Product Marketing, Process Management and Management Consulting.

As Principal consultant I provided services in Manufacturing, High Tech and Consulting industries:

•   Product Management – Designed Order Placement, Reorder and Trading platform for streamlining inventory with Contract Manufacturers when demand changed.
•   Product Marketing – Develop Industry, Competitive and Function Analysis document for recommending “Go To” Market strategy

·   Process Management – Improve process efficiency for HeadStrong client Sunkist by analyzing processes from their “Current” state and provide Best Practices for “To Be” state. 9 IT processes analyzed were:

·  Asset, Help Desk, Training, Security, Data Administration, System Performance, Current Process, Change Management Process and Project Planning Process

·   Management Consulting – Create turn-around strategy from “Surviving” to “Growing” by analyzing current business, sales and post sales processes. Strategic improvement programs were implemented in the following areas:

·  Policies –Reduce sales roadblocks by refining policies for License Agreement, Terms of Service, implement competitive pricing and Self Sign-on program

·  Marketing – Improve leads by redesigning website, content and execute SEO programs

·  Sales – Provide structured approach, demo script, FAQ and competitive information for reducing sales cycle and improving confidence

·  Sales Scorecard – Implemented using Excel spreadsheet for identifying sales key metrics and goals for analyzing weekly monthly sales performance

 

Pre Sales & Support - SmartDB Corp (ETL Solutions) Mar 98 – Aug 01

Provide product support to SmartDb customers and Account Managers in Pre Sales situations.

·   Manage 6 support analyst for providing support & training for 300 SmartDb customers

·   Created HTML based help desk system for quick turn-around – Similar to Wiki pages today

•    Conduct solution presentations, work on RFP documents and demonstrate SmartDb Studio
•    Work on POC using SmartDB Studio to:

·   Demonstrate ease of data migration between “Source” and “Target” databases using Oracle and PeopleSoft templates

•    Demonstrate data transformations using SmartDb built-in functions and SQL
•    Load data using various sources – CSV, XML files and ODBC compliant databases
•    Create Unix scripts for loading data in batch mode

 

Sales Engineer - Sun MicrosystemsAug 96 – Feb 98

Provide Pre Sales support to Sun Field Sales for increasing sales using competency center facility.

·   Perform benchmark for demonstrating performance of Oracle ERP application

·   Maintain/Modify scripts for tuning database and server parameters

·            Fine tune SQL statements and analyze performance using Oracle utility – tkprof

·            Create disk volumes using Veritas Volume manager programs

·            Conduct performance tuning sessions with customers to:

Ø    Identify peak load times

Ø    Transaction mix between “Read” and “Write” type

Ø    Relate impact of load times and transactions with Disk, Memory, CPU & Network performance

Ø    Provide right server sizing guidelines for making decisions

 

Between 1990 and mid 1996 I was employed as a software engineer in India.