Overview

Fearless silo buster and data geek with over 25 years of experience in leading high-performing teams to deliver organizational change for the National Institutes of Health, Fortune 500 companies, and start-up enterprises.

·               Led enterprise architecture, standards development, process evaluation, CPIC, and data governance implementations for the National Institutes of Health, The College Board, and Freddie Mac.

·               As project manager, led geographically dispersed domestic and international teams of functional experts and technicians to produce solutions for government, Fortune 500, and not-for-profit clients in the U.S. and Canada, including multiple major financial, CRM, and knowledge management systems with budgets to over $30M

 

Volunteer leader for health advocacy and education organizations including the 2012 and 2014 International AIDS Conferences, Whitman-Walker Health, and the Patient Centered Outcomes Research Institute (PCORI).

 

EXPERIENCE

 

Enterprise Architect, COR Level II (National Heart, Lung, and Blood Institute/NIH), 2012 to 2014

·               Established NHLBI technology standards, in partnership with Infrastructure and Systems Engineering chiefs, to support event-based service-oriented architecture, increased use of open-source products, analytics and reporting implementation, and Agile adoption for iterative development.

·               Worked with principal investigators, extramural contract administrators, and protocol managers to plan and document proposed enhancements to research, clinical, and administrative applications and databases.

·               Championed the adoption of Cloud solutions for NHLBI Internet and Intranet hosting, disaster recovery environments, application and project portfolio management (innotas), source code control (GitHub), and acquisitions management (PRISM), plus an open-source LAMP stack, Drupal CMS, Talend data integration.

·               Created quarterly “IC Applications Show & Tell” event beginning Dec. 2013 to encourage stakeholders across NIH to consolidate application portfolios through co-development, re-use, and shared procurements.  Used HHS-approved social media channels to manage events. Yielded $120K+ savings per quarter.

·               Day-to-day oversight of NHLBI’s Enterprise Architecture services contract ($5.2M in services, $6.8M in product acquisitions FY14) providing product evaluation, technology standards development, IT strategic planning, and governance support to NHLBI

 

Enterprise Architecture Program Manager [Contractor] (Natl. Heart, Lung, and Blood Institute/NIH), 2011 to 2012

·               Recognized by CIO and IC Director for improving the systems inventory and retiring unused systems

·               Partnered with Infrastructure Engineering team and business stakeholders to define migration strategies for operating NHLBI website, intranet, hosted applications, and storage securely in the Cloud

·               Led a team partnering with business stakeholders to assess operational performance, identify business needs and areas for improvement, justify and prioritize technology investments, and monitor Agile adoption

·               Developed roadmaps for improving Enterprise Architecture, Quality Assurance, Configuration Management, and Project Management capabilities, in support the re-compete of systems development contracts

 

Data Governance Specialist (NIH Office of the Chief Information Officer), 2010 to 2011

·               Defined and implemented a governance model for NIH enterprise data, in collaboration with executives from throughout NIH, including the Office of the Director, the Office of Intramural Research (OIR), and the Office of Extramural Research

 

Proposal Manager (Stanley Associates, now CGI Federal), 2008 to 2010

·               Collaborated with CIO Support and Software Engineering & Systems Division executives and program teams, as well as internal pricing and contracts teams, to develop responses to Federal Requests for Proposal

·               Led development of SE division standard processes for Earned Value-based project management, operational assessment, and risk-based iterative development using Agile methods.

 

Task Lead (Internal Revenue Service), 2007 to 2008

·               Directed Booz Allen team’s analysis and evaluation of a proposed upgrade of Oracle HCM for IRS HR Connect Line Of Business offering. Recommended leveraging unused functionality to improve Total Cost of Ownership

 

 

 

 

Data Quality Specialist (Freddie Mac), 2005 to 2007

·               In response to an external audit of operations, introduced formal data standardization methodologies and recommended the addition and recognition of formal data governance processes within the corporate software delivery models

·               Collaborated with executives and stakeholder working groups to establish common definitions for critical data elements across the company

·               Change Control Manager for Freddie Mac’s PeopleSoft Human Capital Management upgrade to v8.9, prioritizing change requests with business stakeholders and the technical project manager

 

Senior Analyst and Process Mentor (The College Board), 2003 to 2005 

·               Provided subject matter expertise to standardize student data models in collaboration with the U.S. Dept. of Education, other College Board application development teams, and other institutions

·               Mentored junior staff and executives on the use of standards-based tools and processes, including data standardization and iterative development methodologies

·               Produced project management deliverables in support of College Board’s financial aid management systems sold to member institutions

 

Project Manager (Lockheed Martin Global Telecom), 2001 to 2002

·               Organizational cheerleader, on behalf of CFO, for the implementation of a new billing package for LMGT satellite and local-loop communications services

 

Project Manager (PriceWaterhouseCoopers), 2000 to 2001

·               Led teams to customize and integrate telecommunications billing and provisioning applications PwC’s Silicon Valley solutions center and for clients of PwC Canada in Toronto

·               Delivered C-level sales presentations to prospective client executives at the solutions center and with PwC Canada partners marketing across Canada and New England

 

Project Manager (Williams Communications, now AT&T), 1999 to 2000 

·               Managed vendors and internal technical and business teams for Williams’ pilot of selling DSL services on behalf of SBC in 13 areas nationwide with a budget of over $30M

·               Partnered with Williams marketing team to develop data-driven project and service forecasts showing that the planned offering would not be able to reach a positive ROI within 48 months.  Williams subsequently elected to default on its agreement with SBC at a lower cost than completing the implementation of DSL infrastructure.

 

Operations and Project Manager (CyberCash) 1997 to 1999

·               Planned and directed the migration of help desk support to 24/7 email and phone operations co-located in Reston, Virginia and Bangalore, India. Managed the implementation of new customer relationship management, billing, and merchant registration systems while directing front-line customer care and billing operations

 

 

EDUCATION

Master of Public Health, Epidemiology major, University of Maryland School of Public Health, 2011 to 2015

·               Capstone research on the “AIDS Survivor Syndrome” phenomenon affecting people living with HIV since before the introduction of protease inhibitors, including meta-analysis of Multicenter AIDS Cohort Study data, 2015

·               Intern, Hospital Epidemiology Service, NIH Clinical Center, Fall 2014

o             Supported preparations for treating Ebola virus patients, as well as monitoring and evaluation of isolation processes including donning/doffing and waste management

o             Assessment of processes for generating the Clinical Center antibiogram, recommending use of WHONET

o             Product selection and evaluation with nursing staff and patients of an alcohol-free sanitizing hand rub

·               Study abroad on community action via information and communications technology in Kenya, Summer 2013

 

Master of Science, Information Systems, The George Washington University School of Business

·               Led capstone project team to develop a decision support system for recommending treatment options for hydrocephalus based on etiology, patient’s age, and treatment history.

·               GSA CIO University certification for federal CIO core competencies. GPA 3.84

 

Bachelor of Arts, French and history, Rice University, Houston, Texas,