Phone No: 919-339-1624                  Atif Ghafoor                        E-mail: az1862@gmail.com

Summary             

ü       Business Intelligence Architect/Lead Developer with 10 plus years of experience in management, analysis, design and troubleshooting of ERP Projects.

ü       Proven record of providing optimal and tuned solutions.

ü       Innovative self-starter with Projects management, communications, documentation, presentation and training skills.

ü       Detailed knowledge in the Financial and Healthcare industries with multiple roles in a variety of projects. Full life cycle (end to end) experience in implementations of Data marts using waterfall, Agile and RUP methodologies.

ü       Experience in designing Dashboards and Scorecards.

 

Technical Skills

Tools              MS Project, Exceptional Ms Office skills, Oracle Warehouse Builder

Databases              Oracle 8i / 9i/10g, MS SQL Server 7.0, Sybase, DB2, Oracle Forms

Business                Siebel Analytics 8.x/Oracle OBIEE 10.x, Repositor Manager

Intelligence             SAS 9.x, Actuate Reports, Business Objects XI R2 , Microstrategy 8.x

Languages              SQL, PL/SQL, VB, C, Java, HTML

CRM              Siebel Sales and Call Center Modules, People soft Vantive

Operating Systems              Windows NT& 2000 Professional/Server, AIX UNIX 4.0, Sun Solaris

Other Tools              Erwin, Star team, Toad, SQL Navigator, Rational, Informatica, Talend

 

Education               BS Computer Science, PMP and Agile trained

 

Professional Experience

 

Fidelity Investments, HR Technical PM; Durham, NC                               Mar 2012 – To Date

Environment: SAP, Oracle 11g, Informatica 8.x, Agile/Scrum, OBIEE 11.x, Share point, Ms Project

·         Created design for HR data warehouse Workforce Information Analytics (WIA).

·         Analyzed existing applications to define data sources for WIA Data warehouse.

·         Supported dashboards for trends ER HRM. Created summary analysis of trends for higher mgmt..

·         Written Used Cases for BI application scenarios.

·         Acting as master data custodian kept tight control on MDM.

·         Worked closely with the finance department to analyze the impacts of its updates on HR Reports.

·         Educated users on document control software and secured their approval on used cases.

·         Collaborated with the testing team to manage defects in HP Quality Center application.

·         Implement test strategies and test plans to validate new application features.

·         Developed and customized metadata at Physical, Business Model & Presentation layers.

·         Designed training material and trained end users to use Oracle BI (OBIEE).

·         Studied articles and vendor’s documentation to create best practices document for Business Intelligence.

 

Bank of America, Technical Lead ; Charlotte, NC                               Jul 2009 – Feb 2012

Environment: SAP, Netezza, Teradata, SQL Server, Talend, Oracle 10g, DOORs, Ms Project, XML/WSDL, VSS, PMI Methodology Agile/Scrum

Contribution:

·         Managed resources such as Universes, Repositories, and Document distribution. Setting up of   Repository and user groups.

·         Led OBIEE and Talend Projects technically for full life cycle of BI and ETL project.

·         Created and implemented change, source control and release management plans.

·         Arranged reports and used cases timely in shared environment.

·         Worked closely with the SAP ERP and Siebel CRM teams to gather BI requirements.

·         Worked with developers and users to tune multi-tera bytes warehouse to reduce report response time from 45 minutes to 10 seconds.

·         Acted as a bridge between Business and Peoplesoft and SAP technical teams.

·         Worked on designing reports and scorecards using Annuity, American Mutual Funds and Brokerage data from Morgan Stanley and Merrill Lynch.

·         Created BRD, UAT test and implementation documents.

·         Coordinated with technical SME’s and application/database Admins for data integirity.

·         Used DOORs database for requirement gathering.

·         Used PMI methodology for TPX project with a PMP project manager.

·         Develop source-to-target documents while indicating, sources, transformation, cleansing rules, and metadata for loading into the data warehouse, data marts, and operational data stores.

·         Designed inbound and outbound interfaces for data warehouse.

·         Determined and delivered accurate, actionable information reporting and dashboards to support daily Business activities.

·         Documented analytic applications to allow business users to access and analyze data in a data warehouse or mart.

·         Participated in component and data architecture design, performance monitoring, and product evaluations.

·         Showed strong planning, organizing and time management skills to complete projects on time.

·         Interacted directly with end users, lower and upper management to define reporting requirements.

·         Worked on Data Analysis using SQL queries as per requirements.

·         Working as Project Manager  assigned Tasks to developers

·         Troubleshooted Production issues and Implementation problems.

·         Worked as scrum master using Agile methodology.

·         Created and modified outputs for XML and  Web Services Design Layout .

·         Led efforts to meet SLAs and resolved Production incidents related SLA and system availability.

 

Network Appliance, BI Manager/Architect; Irvine, CA                                 Oct 2008 – Jun 2009

Environment: SAS V9.2, Oracle 10g, PeopleSoft, Siebel 7.8, Share point, Ms Project, Ms Visio, Primavera

Contribution:

·         Lead BI multiple projects working directly with higher management.

·         Created BRD, Functional Specifications, UAT test and implementation documents.

·         Worked closely with the commissions department to analyze the impacts of Enterprise wide IT projects on commissions.

·         Acted as a liaison to the business owners, facilitating interview and group sessions to obtain business requirements.

·         Tracked projects through requirement gathering, design, UAT and implementation support.

·         Mentored additional analysts by serving as a TrueComp subject matter expert.

·         Design of the Staging tables in Oracle required for ETL operations using Informatica.

·         Managed Offshore resources in India, Brazil and Philippines.

·         Strong ability to work with business users and AD teams to provide reporting and business intelligence support, prioritizing data and information requirements; translates these requirements into applications that employ appropriate decision support and reporting tools; performs modeling of data sources and flows, monitors reporting, inquiry / BI system performance, and assists in selecting new tools / products.

·         Analyze existing requirements to develop and distribute step-by-step procedures of viewing, releasing, and printing the Advice/Guidance Summary Statement.

·         Created solution for slowly changing dimensions as SLA’s.

·         Facilitate meetings between different technology and business groups to capture design requirements and resolve data mapping issues.

·         Cooperate with developers from multiple applications to create the implementation plan and other documentations necessary to assist the implementation support team.

·         Assessed client’s existing BI/Reporting structure and data to identify issues and gaps.

 

CIBC,              Lead Analyst; Toronto, ON                                                                          Jun 2008 – Sep 2008

Environment:. Oracle 10g/11g, Linux, MySQL, Pl/SQL Navigator, Erwin, Tortoise source control

Contribution:

·         Worked extensively on Pl/SQL development. Design staging tables in Oracle required for ETL operations.

·         Designed Data marts for fuel works Progress Applications.

·         Used oracle imp/exp and data pump. Designed reports in Business Objects XI R2.

·         Studied existed BI reporting structure and designed upgrade.

 

 

Corporate Lodging (CLC), Senior Analyst; Kansas City, KS                                  Feb 2007 – Apr 2008

Environment: SQL Server 05/08, VSS, Actuate 9, Business Objects/Crystal XI R2, Clarity PPM.

Contribution:

·         Studied existed BI reporting structure and designed upgrade.

·         Implemented clustered solution for enhanced performance and scalability.

·         Created analysis of Progress account holders over the years in Business objects.

·         Collected executive requirements and Designed layouts Dashboards and Score cards.

·         Written code and Pseudo code for SQL Server stored procedures.

·         Written SQL queries to transpose data to be presented on report.

·         Tuned and simplified complex SQL statements.

·         Negotiated deliverables with clients.

 

Sprint PCS; Design Architect; Kansas City, KS.                                                      May 2006 – Nov 2007

Environment: Oracle 9i, AIX, Informatica 6.x, MS Project, Erwin, Actuate, Microstrategy 7i/8i, VSS

Contribution:

·         Tracked projects using Niku Clarity through requirement gathering, design, UAT and implementation support.

·         Interacted directly with higher management and business users to collect BI requirements and define project scope.

·         Designed detailed and summary dashboard reports for management and end users.

·         Analyzed existing requirements to develop and distribute step-by-step procedures of viewing, releasing, and printing the Compensation Summary Statement.

·         Negotiated project deliverables with clients. Got signoff from users on requirements.

·         Acted as a liaison to the business owners, facilitating interview and group sessions to obtain business requirements.

·         Developed requirements gathering guidelines to simplify process and trained and mentored 4 team members on requirements management and managed 2 designers through all phases of requirements analysis.

 

TIAA-CREF;; Technical Lead/Project Coordinator Charlotte, NC                                 Oct 2004 – Mar 2006

Environment: Oracle 8i/9i, Business Objects, Eclipse, Star team, Bea Web logic, Sun Solaris, Niku Clarity

Contribution:

·         Supported IRW data mart applications and functions. Resolved pending issues, implement solutions and develop new reports.

·         Recommended hardware alternative to improve reports response time.

·         Managed offshore team by assigning development, testing and production support tasks,

·         Identify problems and resolve them. Implement test strategies and test plans to validate new application features. Identify process-scheduling issues; communicate information to management and business teams. Delegate tasks to developers and assist development team in isolating and fixing bugs.

·         Analysis of existing Access applications for migration. Interacted with business users to collect requirements and define project scope. Created program units and procedures to facilitate the application migration. Assisted users in migrating Access applications to XP platforms.

·         As a technical lead interviewing candidates for technical positions.

·         Created Project and Implementation Plans; Conducted interviews to hire resources.

·         Communicated with End Users for report Requirements resolved their issues and created Report Requirement Documents. Coordinated Application Testing with QA team.

·         Worked with business analyst and data management team to determine data sources for reports

·         Troubleshooted Production issues and Implementation problems.

·         Create end- to-end business process workflows, which capture inbound/outbound consultants and customer experience with the Ibbotson Third Party Advice tool.

·         Analyze existing requirements to develop and distribute step-by-step procedures of viewing, releasing, and printing the Advice/Guidance Summary Statement.

·         Facilitate meetings between different technology and business groups to capture design requirements and resolve data mapping issues.

·         Cooperate to create the implementation plan and other documentations necessary to assist the implementation support team.

·         Assigned worked and monitored to offshore resources from India.

·         Collaborate with the testing team to successfully manage the User Acceptance Test and train various testers on how to effectively log in defects through StarTeam application.

 

A4 Health Care/Canopy System; BI Specialist; RTP NC                                            Jul 2002 – Oct 2004

Environment: SQL Server, Oracle 9i, Power designer, Actuate/Crystal Reports, Business Objects 5.x

Contribution:

·         Evaluated BI solutions to replace existing reporting tool.

·         Made project plans mentored report developers assigning tasks and allocated resources.

·         Gathered requirements and designed dashboard reports giving high level picture to managers with Multilevel Drill down reports and ability to sort on different fields while viewing reports.

·         Worked as Subject Matter Specialist (SME) in BI, data warehouse and reporting.

·         Assisted with recruiting for multiple positions and time management of new staff.

·         Worked with Canopy clients on HL7 interface and their health/patient record Systems.

·         Administered Report Server and configured report Cast to run reports from web application.

·         Worked with database team to create virtual private database policies in oracle for reports so that based on roles peoples can see only authorized data.

·         Devised and implemented software upgrade project plan from Actuate 5 to Actuate 7.0.

·         Written complex PL/SQL Stored Procedures returning data to reports. Stored procedures use dynamic SQL to return different set of result based on user input on parameter.

·         Migrated Stored procedures code from SQL Server to Oracle.

·         Designed single sign on for report server seamless integration with A4 Healthcare application using highly secure session cookie API.

·         Designed and Built Business objects Universes, Classes and objects.

·         Designed and maintained change control on export of Business Objects Universes.

·         Created Business Objects Universes and reports and converted existing reports to BO reports.

·         Worked on design and development of a star schema for A4 data mart.

·         Designed system for process/reports executions monitoring and created reports on reporting system usage. Monitored and tuned long running reports proactively.

·         Implemented report logging to record time taken by each report request, user name and parameters used.

·         Worked on Setting up test data for BI reports testing and accuracy.

·         Created release management plans and reporting standards policy document.

·         Conducted User Training session on using Actuate reports efficiently.

 

Citi Group; Reports Analyst; Atlanta, GA.                                                                           Mar 2001 – Jun 2002

Environment: DB2, Sun Solaris, Visio, Siebel Call Center 6.x, Crystal/Actuate Reports, Microstrategy

Contribution:

·         Developed performance review summary reports for effective management controls.

·         Implemented security within generated report so that users can see only data related to them.

·         Created Graphical reports using pie chart and barographs.

·         Designed Master-Detail, Sequential, Parallel, Conditional and Cross-Tab reports.

·         Created Mailing Label reports, Drill-Down and Cross Tab reports, OLAP reports from DB2, MS SQL Server and data files.

·         Created Menu based Drill down in reports with hyperlinks inside report and to other reports.

·         Designed and created multi-select dynamic parameters List of values interface for dynamic parameterized reports allowing users to select columns, grouping and sorting.

·         Created dynamic filtering of data inside reports without going back to database.

·         Used JavaScript in browser script control to create lists on reports for drill downs.

·         Created Stored Procedures, Functions and database triggers.

·         Created Microstrategy BI reports.

·         Created reports component libraries for reuse in Reports for rapid development.

·         Documented reports libraries, code and written help to use reports for users.

 

Kaiser Permanente; Analyst/Programmer; Los Angeles CA                              Jan 2000 – Feb 2001

Environment: SQL Server 2K, DBA Artisan, Erwin, Business Objects, Crystal Reports, Windows 2000

·         Designed and developed Master-details, Matrix Summary reports using Crystal Reports.

·         Converted character based Cobol Reports to Crystal Reports.

·         Converted Crystal report to Business Objects reports.

·         Worked on downloading data from Mainframe using COBOL and JCL.

·         Supported production by creating SQL statements to retrieve data information for analysis and resolve end user issues.

·         Written stored procedures and SQL bug fixing and data analysis.

·         Trained users on using crystal reports.

·         Worked directly with users and management on reports requirements.

·         Worked as reports lead with 3 developers.

 

Union Texas Petroleum Inc/KNK Soft; Analyst/Programmer;                          Jan 1998 –Dec 2000

Environment: Oracle 8, Crystal Reports, MS Office, Windows NT, AIX Unix

Contribution:             

·         Worked as Lead Analyst with 2 other developers to create University registration system.

·         Created Crystal reports for Inventory Control System.

·         Converted Cobol Reports to Crystal Reports.

·         Worked on Y2K Upgrade of systems and applications.

·         Worked on Windows NT server/98 clients Network of Compaq Machines.

·         Ran Scripts and monitored jobs in DOS and Unix.Written SQL to create Oracle reports.

 

Training/Seminar/Conferences

·         OBIEE 10g/11g

·         Cognos 8i Performance Management

·         Microstrategy 7i Launch/ 8i New Features.

·         Business Objects XI R3 Best Practices.

·         Talend 4.x ETL Advance jobs framework design.

·         Netezza SQL tuning, UDX and Stored Procedures,

·         Actuate 10/11(BIRT) new features.

·         Data warehousing Best Practices.

·         Business Analysis and requirements gathering; Dealing with Difficult users.

·         Project Management PMI Methodology.

·         Agile Methodology Scrum Master. Agile with RTC (IBM) and Jira(Open Source) .

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