PRABHAVATHI

QA LEAD

 

 

§         Software Testing Professional with 8+ years of Software Testing and Test team management experience.

§         Performed various roles of a Test Lead, QA analyst, Project coordinator & Business analyst

§         Project Experience spanning various Testing Methodologies (System, System Integration Testing (SIT) and User Acceptance testing (UAT)).

§         Strong experience in coordination for SIT & UAT testing

§         Worked in Projects across different areas of financial domain such as – Insurance, Loans, Mortgages, Credit cards, Core banking and Education domain

§         Strong Experience in Database and Datawarehousing testing and writing SQL Queries

§         Strong Experience in using ETL tools Informatica PowerCenter 9.1 and TalenD Data Integration 5.1

§         Strong Experience in Informatica Data Validation Option (DVO) to automate data integration testing.

§         Strong Experience in testing Microstrategy Reports and Dashboards across Windows/Mac/Mobile platforms

§         Good experience in testing Business Intelligence tools Microstrategy, Cognos ReportNet, Cognos Series 7 and MS Reporting Services

§         Hands on Experience in querying MongoDB and MySQL databases

§         Hands on Experience in querying Hadoop through Hue

§         Hands on Experience in testing Data Integration from Salesforce extracts, writing SOQL queries and using Force.Com explorer and Data loader.

§         Experience in both GUI, Web & Mainframe applications

§         Strong understanding of Software Development Life Cycle (Agile – Scrum & Waterfall Model) & Software Testing Lifecycle

§         Strong experience in Developing Business specifications, Test Strategies, Test Plans, Test Conditions, Test Cases, Test Scripts, GAP Analysis, Defect Management, Status Reports, User Acceptance Test Coordination, Test Team Management, Impact Analysis & Risk Escalation and User Manuals

§         Testware review (Peer and Expert level) Experience based on Project Requirements.

§         Strong understanding and work experience in test management tools like HP Quality Center 9.2 & Test Track Pro

§         Proven ability to lead and coordinate multiple projects and work independently and also as a team member.

§         Work as a team or individually in test execution, very well experienced in execution re-planning based on project bottle necks.

§         Self-starter with hands on experience in managing and interacting with the various project workgroups.

§         Successfully completed 28 Manual and 3 Automation projects end to end testing for Global 500 companies.

§         Worked for clients like XL Insurance, ACE Europe, Morgan Stanley, First Data, GE Countrywide, Temenos etc.

§         Exposure to ETL tools like SSIS and DTS packages.

§         Hands on experience in using MS Sharepoint, Sharepoint Wiki and Confluence Wiki, created wiki pages and documentation for projects.

§         Worked in client site locations in India, UK and US.

§         Excellent working experience with Microsoft Windows and Microsoft Office suite

TECHNICAL SKILLS:

 

Project Framework:                            SDLC (Waterfall), Agile / Scrum Methodologies

Testing Tools:              Informatica Data Validation Option, Test Bench Automation Suite, Test Director, Quality Center, ClearQuest, JIRA, TOAD for Data analysis and Rational Robot functional testing.

ETL Tools:              Informatica PowerCenter 9.1 and TalenD Data Integration 5.0

Reporting Tools:              Microstrategy on Windows/MAC/Mobile Platforms, Cognos Series 7, Cognos Report Net, MS Reporting Services and MS Access DB

Operating Systems:                             Windows NT/98/95/2000/XP/7

Databases:                                           Oracle 11g, MS SQL Server 2008, MongoDB, MySQL

Query Languages:                            SQL, SOQL and Shell scripting

Web Technologies:                             HTML, MS Sharepoint

Defect Tracking Tools:                              Quality Center, Test Track, ClearQuest and Jira.

Work Queue Management:               Peregrine Service Center, HP Service Manager, Unicenter Service desk and Siebel application

 

Others:               Microsoft Office suite (Word, Excel, PowerPoint, Visio, Project, Access, Outlook), MS Sharepoint, Sharepoint Wiki and Confluence Wiki

 

PROFESSIONAL EXPERIENCE:

 

Apollo Group, Phoenix, AZ                                                                                                          12/2011-TillDate

Software QA Analyst (Permanent)

Project: Datawarehouse & Business Intelligence

 

·         Being part of the Data Analytics Platform & Services (DAPS) QA team performing ETL validations, Data Integration testing and Microstrategy reports testing

·         Hands on experience on Informatica Powercenter components

·         Hands on experience on TalenD Data Integration Open source tools

·         Perform automation tests using Informatica Data Validation Option tool

·         Create/Execute Test SQL queries to perform Integration testing on 3nf tables, Dimensions and Facts

·         Working on Oracle and MS SQL databases

·         Run DDL’s, Run/schedule ETL workflows, verify ETL mappings, maintain QA environment

·         Validate Microstrategy reports and Dashboards across Windows/Mac/ Mobile device platforms

·         Test Data Integration from Salesforce and hands on experience writing SOQL queries with Force.Com and Data loader

·         Deliver projects by extensively working in Agile – Scrum methodology

·         Provide effort estimation, Involve in Sprint planning, Scrum and retrospective meetings

·         Use Jira, HP Service Manager and Quality Center for Test life cycle management and service requests

·         Create/ Maintain project documentation and other sprint artifacts using Confluence Wiki/Sharepoint

 

Environment: Windows 7, Informatica PowerCenter 9.1, TalendD Data Integration 5.0, Informatica Data Validation Option 9.5, Oracle 10g, MS SQL Server 2008, MongoDB, MySQL, Force.com, Data Loader, Putty, HP Service Manager, Jira, Confluence Wiki, Sharepoint

 

 

 

Wells Fargo | Phoenix, AZ                                                                                                       7/2011- 11/2011

Systems Lead QA Analyst (contractor)

Project: Guardian Replacement - User Acceptance Cycle

Description: The purpose of this project is to transition Home Equity Batch documents to Formscape, an in house solution, to reduce the on-going cost with an external vendor, Guardian.

 

·         Playing the role of Lead QA analyst and part of the TCOE team performing UAT tests.

·         Creating test data, Executing test scripts and recording execution results.

·         Testing the Batch documents, Tempe Print shop batch process, Interface between CDP and Formscape and Archive capabilities using FileNet.

·         Using Quality center for Test life cycle management

·         Using ClearQuest Defect tracking system for defect management

Environment: Windows XP, Mainframe-CICS, Mercury Quality Center 9.0, ClearQuest, Formscape

 

Thinksoft Global Services Ltd | Chennai, India                                                             4/2004 – 3/2011 

Test Lead (Permanent)

Projects Handled in Thinksoft

 

Project: XL Insurance Datawarehousing Maintenance               (01/2010 – 03/2011)

·         Played the role of Lead Business analyst and Business Tester

·         The project involved monthly releases of small work requests, which would be bug fixes and enhancements in the reporting tools, and ETL fixes. Analysis & Design phase, System, Integration, UAT, Regression testing happens within this 30 day cycle

·         As a BA involved in gathering requirements from Business users

·         Writing Business specifications, Reviewing specifications and obtaining Business sign offs

·         Creating system test plans (Test scripts, test cases)

·         Executing test plans, performing system tests and regression tests

·         Involved in Data integration testing, writing SQL queries to test the output. Used MS SQL Server

·         Coordinating with users to perform UAT and obtain sign off

·         Creating defect logs, Reporting Defects and tracking them to closure using Quality Center and Test Track Pro

·         Post Implementation testing and documentation

·         Coordinating various stakeholders involved in implementation (Developers, DB administrators etc)

·         Developed and maintained documents to comply to internal and external audits (SOX compliance)

·         Scheduling scrum meetings, status meeting and business user meetings

·         Reporting tools tested where Cognos Series 7, Cognos Report Net, MS Reporting Services, CRESTA and MS Access DB reports and the source systems of the data includes GENIUS,WINS and Subscribe

·         ETL fixes where done using Informatica, SSIS and DTS packages

·         Developed Project plans, Test strategies, Effort Estimation for big projects and Lead a team of 10 Business Testers.

·         Review Test Plans and Defect logs written by the business testers

·         Publishing reports and project metrics to the management.

·         Created User manuals and developer BA Wiki using MS Sharepoint to develop Onboarding and troubleshooting tips, issue resolution pages for Business analysts, Developers and Testers.

Environment: Windows XP, MS SQL Server 2005, HP Quality Center, Test track Pro, Informatica, SSIS and DTS

 

 

Project: ACE Insurance – System test analyst (03/2007 – 12/2009)

 

·         Involved in gathering the requirements, analyzing and understanding the requirements with Business users

·         Developed Test Scripts containing Test Cases, test inputs, execution conditions, and expected results for given Functional Specifications.

·         Performed System testing, Regression testing on Insurance Core application Genius and internal Client server application (Apollo), Data conversion testing from Legacy system Meridian to Genius systems

·         Was involved in software development life cycle.

·         Preparing effort estimation, test scripts, test cases, test execution plan and metrics

·         Execution of test scripts, performing system testing, regression and coordination UAT.

·         Identified regression test scripts for creating automation pack for GENIUS systems

·         Prepared complete regression pack for GENIUS source system using Test Bench Automation suite

·         Used Peregrine Service center to manage work queues and track production issues to closure

·         Used HP Quality Center for the test life cycle and defect management and reporting metrics.

·         Prepared defect logs, Reported bugs and tracked them to closure with developers

·         Used TOAD for data conversion testing

 

·         Used SQL server and iSeries to test Data conversion using SQL queries

·         Ran QTP scripts for a web based application and recorded results and analyzed for defects

·         Coordinating with Business Users, Business analysts and developers to implement big size releases

 

Environment: Windows XP, SQL Server, Test Bench, QTP, Quality center, TOAD, Peregrine, GENIUS (IBM iSeries mainframe application)

 

Project: First Data Credit Cards Project – Vision plus implementation              09/2006 – 02/2007

·         This project involved testing the Product Vision plus – a credit card application to implement across nations in EMEA region.

·         Understanding the Functional specifications received from Business users and GAP

·         Understanding the workflow and preparing the test cases & test data.

·         Performed manual testing of the Mainframe application.

·         Prepared test cases and test scenarios based on the business workflow.

·         Performed different types of tests like System Integration and regression testing.

·         Involved in Review Defects and Test Results

·         Defect management was done through Mercury Test Director

 

Environment: Windows XP, Test Director, Vision Plus (CICS mainframe application)

 

Project: Morgan Stanley – iSYS Data Migration project (05/2006 – 08/2006)

 

·         The project was about Migration of data of the existing cardholders and card accounts data from GEM application to Vision plus credit card application

·         Involved in preparing test strategy, effort estimation, Gathering requirements and Business requirement documents.

·         Playing role of test lead and coordinator between business, developers and team of 20 testers

·         Reviewed test cases prepared by the testing team

·         Develop test schedule, run plan and execution of the test plans.

·         Performed manual testing during the data migration window.

·         Verified migrated data and system balance during the Dress rehearsals and production implementation.

·         Prepare and publish Test Summary, MOM’s, Test metrics to the management and client.

·         Coordinated UAT testing and supporting business users by creating test templates, defect logs and identify test data.

·         Received ‘Star of the Month’ award for spearheading and successfully completing the project in tight schedule.

 

Environment: Oracle Database, GEMS mainframe application, Vision Plus credit card application

 

Project: Morgan Stanley – iSYS – User Acceptance Testing project (01/2006 – 05/2006)

 

·         The project was about functional testing Vision plus credit card application for Morgan Stanley

·         Understanding Business requirement documents and raising clarifications with Business analyst and users.

·         Breaking up of Business requirements into Functional scenarios, test conditions, test cases and test execution plan

·         Preparing business workflows and end-to-end scenarios.

·         Preparing Data guidelines and test bed for manual testing

·         Executing the test-wares and reporting defects in Mercury test director.

 

·         Provide post implementation support

·         Prepared test summary report, impact analysis report and audit documents

 

Environment: Windows 2000 NT, Vision Plus credit card application, and Mercury Test Director

 

Project: Morgan Stanley – Prospect Database Testing (8/2005 – 12/2005)

 

·         The project involved testing of migration database of client Prospect Management system from Experian to Clarity Blue application (Web based)

·         Involved testing the Oracle Database data and Reports for the system

·         Understanding of requirements.

·         Preparing test cases and test SQL queries to compare and test the original and migrated data

·         Performed Data quality checks and tested output Salesforce extracts reports

·         Prepared test bed to perform Data Quality checks

·         Report defects and work with developers to close the issues

·         Prepared test summary report and publish metrics and dashboard to client manager

 

Environment: Windows 2000 NT, Oracle Database

 

Project: GE Countrywide – Lending Solutions of Indus (LSI NT)                 (12/2004 – 08/2005)

 

·         The project was about functional testing Loans application for Indus ( VB based client server application)

·         Tested the core Loans application and other integrated applications like CPPF, Collections, PDC (post dated cheque management) system and Reports

·         Understanding Business requirement documents and writing Functional scenarios, test conditions, test cases and test execution plan

·         Preparing business workflows, end-to-end scenarios, Data guidelines and test bed for manual testing

·         Executing the test-wares and reporting defects.

·         Providing weekly status reports and test summary report

·         Prepared regression test case repository to aid future reuse of testware

 

Environment: Windows 2000 NT, LSI NT, VB, Web based applications

 

Project: Morgan Stanley – Loans Application Test Releases (04/2004 – 11/2004)

 

·         The project was about functional testing clients in-house developed Loans application which had client server modules and web based modules integrated

·         Understanding Business requirement documents and writing test conditions, test cases and test execution plan

·         Preparing and Executing functional scenarios and creating test bed for manual testing

·         Report bugs and retest bug fixes

·         Capture, playback automation scripts using Rational Robot to test functionality and datapool config to create regression pack

 

Environment: Windows 2000 NT, VB Client server, Web based application, Rational Robot

 

Non Testing Experience –Gateway Computers Client (08/2003 – 03/2004)

 

·         Worked at Sutherland Technologies, Chennai as a technical support executive for client Gateway Computers

·         Role played as Technical Support Executive

·         To support customers having issues with their Desktop Hardware/Software

·         Help them install or trouble shoot software/hardware they need.

 

 

EDUCATION:

 

Bachelor of Engineering in Computer Science and Engineering (4 years) – University of Madras, 2003