Education:

American University, Washington, D.C.

M. S., Information Systems, August 1997.  B. S., Finance, May 1990.

Certifications:

Oracle Corporation:

Oracle PL/SQL Developer Certified Associate (Exams 1Z0-007 and 1Z0-147).  February, 2006.

Technical Skills:

Applications and Tools: 

Oracle Products:  ODI, SQL*Plus, SQL*Loader, Forms, Reports, Designer, OBIEE, OBIA, TOAD, ERWin, ModelMart, MySQL, Informatica, Business Objects, Ascential Quality Manager, Microsoft Access.

Operating Systems/Configuration Management: 

Unix System V, Dynix, VMS, PVCS Tracker and Version Manager, True Change, Microsoft Visual Source Safe.

Professional Experience:

March 2012 – Present

CD Group, Peachtree Corners GA

Project:

Various

Role(s):

Senior ELT Developer / Senior Business Intelligence Specialist

Technologies Used:

OBIEE 11g, Oracle Data Integrator, Oracle Database, SQL Server, Hyperion, Essbase

·   Developed and monitored ELT processes using Oracle Data Integrator and stored procedures (PL/SQL, T-SQL, DB2).

·   Designed / developed ELT routines for company’s data warehouse product using ODI.

·   Developed process to deploy company’s data warehouse offering on Oracle Database and SQL Server using Windows Server and Oracle Linux.

·   Maximized ELT performance by creating custom ODI Knowledge Modules and tuning Oracle and SQL Server DBMS.

·   Trained clients’ staff on ODI development and OBIEE Administration tools (Administration Tool, Catalog Manager, Job Manager).

·   Served as system administrator of Weblogic and OBIEE for clients.

·   Served as database administrator (Oracle and Sql Server) for clients.

·   Customized Weblogic / OBIEE XML configuration files to meet client requirements.

·   Performed installation and configuration of OBIEE 11g, ODI 11g, Hyperion Foundation and Essbase on Windows Server and Oracle Linux.

·   Converted company’s data warehouse offering to use Jaspersoft / Talend ETL tool.

January 2011 – March 2012

Rheem Manufacturing, Atlanta GA

Project:

Oracle EBS R12 Implementation

Role:

Reporting Analyst / ETL Developer

Technologies Used:

Oracle EBS R12, OBIEE/OBIA, Informatica, Oracle DAC

·   Developed and monitored ETL Process components using Informatica and Oracle DAC.

·   Created and modified Informatica mappings, mapplets and workflows.

·   Resolved report data and delivery issues with business users.

·   Performed modifications to seeded OBIA RPD to meet business data needs.

·   Created custom dashboards and Answers reports for Sales and Warranty Analytics.

·   Created custom reporting “starting point” templates for end users.

·   Performed group and one on one training with end users.

·   Managed OBIEE Catalog, including version control and user security.

September 2010 – December 2010

Primus Software, Duluth GA

Project:

Cox Communications, Inc., Call Center Operations Support (Contract)

Role:

Business Analyst / Report Developer

Technologies Used:

Oracle Database, PL/SQL, Oracle Business Intelligence Enterprise Edition (OBIEE)

·   Determined reporting requirements for sales lead generation for 10 regional sales sites encompassing 18 local markets.

·   Resolved report data and delivery issues with business users.

·   Determined necessary data and made recommendations for additions to the RPD.

·   Created and modified dashboards and reports using Oracle BI Answers.

July 2009 – August 2010

LGR Telecommunications, Atlanta GA

Project:

AT&T CDRLive Data Analysis and Support

Role:

Data Warehouse Developer / Data Analyst

Technologies Used:

Oracle Database, PL/SQL, CDRLive (LGR’s proprietary software product)

·   Validated Call Detail Record (CDR) parser development to support CDR feeds from Siemens, Alcatel-Lucent, Nokia, Ericcson, CISCO, Nortel, and Spatial telecom switches.

·   Performed queries and created summaries from the data warehouse, which loaded approximately 1.25 TB / hr, 24/7.

·   Translated and mapped data elements from raw CDR files (Hexadecimal data) to CDRLive output.

·   Validated data changes performed by incremental releases of the CDRLive product.

·   Developed PL/SQL packages to monitor data load continuity among replicated multiple terabyte data warehouses.

·   Created processes to monitor changes to data warehouse structure and objects using PL/SQL.

·   Monitored daily data load operations and identified data gaps between data warehouse environments.

·   Analyzed and reported data trends for system optimization purposes.

March 2009 – June, 2009

Primus Software, Duluth GA

Project:

Cox Communications, Inc.  Enterprise Business Intelligence.  (3 month contract)

Role:

Business Analyst

Technologies Used:

Oracle Database, Oracle Incentive Compensation.

·   Interviewed end users to determine reporting requirements for an implementation of Oracle Incentive Compensation.

·   Created source to target mappings for integrated data sourced from Call Center, Identity Management and  Sales Reporting systems.

·   Coordinated definitions of corporate wide metrics, and determined calculations for new metrics.

·   Created Business Requirements documentation according to Cox Communications’ Systems Life Cycle process.

June 2007 – November 2008

The Weather Channel Interactive, Atlanta GA

Project:

Business and Support Systems

Role:

Data Architect

Technologies Used:

Oracle, MySql, Perl, ERWin, Business Objects, 24/7 Open AdStream, Solbright, Talend OpenStudio

·   Served as Data Subject Matter Expert for all department systems (Solbright contract management, OAS ad server, and data warehouse).

·   Developed policy and strategy for database redundancy, failover and recovery to minimize revenue impact of failure.

·   Modified PL/SQL procedures for daily data warehouse extract, transform and load process (ETL), resulting in a 37% time savings.

·   Developed ETL procedures using Talend Open Studio (www.talend.com).

·   Created and debugged Perl scripts for data warehouse load.

·   Re-designed existing relational database into a dimensional model, and converted database from Oracle to mySQL

·   Maintained and optimized data warehouse environment consisting of an Oracle Database back end, Business Objects Universe and Business Objects WebIntelligence and Desktop Intelligence reports.

·   Created reports using Business Objects Desktop Intelligence and WebIntelligence.

·   Developed database archival strategy for mySQL Advertising server, Oracle contract management, and mySQL web analytics databases.

·   Reverse engineered existing databases into ERWin data modeling tool.

·   Documented data relationships and process flows for two COTS and one internally designed database.

·   Participated in the evaluation of Commercial off the Shelf systems for ETL processing and Ad Serving..

March 2007 – May 2007

Apex Systems, Incorporated, Atlanta GA

Project:

Cingular Wireless Business Intelligence Database (BID) Data Audits

Role:

Technical Architect / Analyst

Technologies Used:

Teradata, Process Modeling, Business Analysis

·   Designed and integrated data audits into existing processes.

·   Determined possible failure points and developed audit and notification strategy for failures.

·   Performed root cause analysis, identifying data issues for failed audits.

·   Queried Teradata database using SQL to determine causes of audit failure.

·   Documented solutions in accordance with Cingular Wireless’ established SDLC.

April 2005 – March 2007

Sprint Nextel Corporation (10/06 –3/07)

DHSoft, Incorporated, Herndon, VA (4/05 – 10/06)

Project:

Sprint/Nextel Customer Behavior Analytics Mart / Boost Analytics Mart

Role:

Senior Data Warehouse Application Developer / Analyst

Technologies used:

Oracle 9i, PL/SQL, TOAD, ETL, SAS, Informatica Power Center, Business Objects, Requirements Analysis, JAD, Data Modeling (Relational and Dimensional).

For the Sprint/Nextel Communications’ Customer Behavior Analytics Mart (CBAM):

·   Served as team lead / subject matter expert for local, remote and off shore development teams.

·   Oversaw day to day operations and monthly data load of the CBAM data mart.

·   Interfaced with other development teams having upstream and downstream effects on the CBAM data mart.

·   Analyzed SAS scripts and data sets to determine data sources and transformations. 

·   Documented data sources, targets and required transformations for the conversion and integration of additional data into the existing CBAM data mart.

·   Conducted requirements gathering and design sessions with business users and technical staff.  Documented results of sessions.

·   Performed analysis of data warehouse space needs due to expansion of data retention requirements for the data mart.

·   Created data model for enhanced Customer Behavior Scoring data mart.

·   Performed data mapping activities in support of the merger of billing systems into a unified process.

·   Developed requirements and database design for a customer scoring data mart.

·   Created a data dictionary for CBAM, mapping all data elements to their extraction or creation.

·   Created stored procedures using Oracle SQL and PL/SQL to extract, transform and load data from the enterprise data warehouse to the CBAM data mart.

·   Created Business Objects reports to extract trouble call data from the engineering division universe and import into the CBAM data mart.

·   Created Informatica ETL processes to move from the enterprise data warehouse to the CBAM data mart.

·   Created documentation of new processes and designs for expansions to the CBAM data mart.

·   Translated business logic into PL/SQL ETL procedures for enhancements to the CBAM data mart.

For the Boost Analytics Mart:

·   Served as technical SME for the data mart and daily, weekly and monthly ETL processes created in PL/SQL.

·   Analyzed and tuned SQL queries using Explain Plan, Oracle optimizer hints and index creation, resulting in a 66% improvement in ETL performance.

·   Developed PL/SQL procedures to automate daily ETL processes, including object creation and data pulls.

April 2004 to March 2005

The Constella Group, Frederick, MD

Project:

U.S. Army Medical Research and Materiel Command, Extramural Research Management System (ERMS),

Role: 

Principal Database Developer

Technologies used:

Oracle 9i, PL/SQL, SQL*Loader, Oracle Designer 9i, Oracle Forms 9i, Oracle Discoverer 9i, Data Analysis, Data Mapping, Data Conversion, Data Modeling, Requirements Analysis, JAD.

·   Developed strategy, process and programs for conversion of legacy data to an Oracle 9i database using PL/SQL.

·   Conducted requirements gathering and design sessions with business users and technical staff to determine data sources and data needs.

·   Performed analysis of legacy data to determine issues of relevance and data quality.  Created and presented solutions for data quality issues.

·   Conducted User Review Board meetings to resolve data requirements and data quality issues.

·   Developed data mappings and interfaces between the ERMS system and other US Army Systems.

·   Created database objects needed for interfaces in Oracle Designer 9i.

·   Created, used and managed data models, metadata and Oracle database objects using Oracle Designer 9i.

·   Developed user interfaces using Oracle Forms 9i and Oracle Designer.

·   Tuned database objects and PL/SQL programs to increase database performance using Explain Plan, OEM and denormalization.

April 2003 to April 2004

Systalex Corporation, Rockville, MD

Project:

U.S. Department of Commerce, Commerce Business Systems Technology Migration

Role:

Sr. Database Developer

Technologies used:

Oracle 9i, Oracle forms 6i, Oracle Reports, PL/SQL, TOAD, Kumaran Converter Tool

·   Provided technical guidance to junior members of the project team.

·   Developed and documented a strategy and process for conversion of Oracle Forms from version 3.0 to version 6i using the Kumaran GUI Converter 6i tool.

·   Resolved issues related to the database migration from Oracle 7.3 to Oracle 9i.

·   Coordinated and resolved technical issues involving the conversion tool vendor, project team, CAMS Support Center Staff, and CAMS Support Center customers.

·   Coordinated software and database environment change requests using existing configuration management processes.

·   Developed and documented strategy to execute Database Server OS files from Oracle Forms 6i client.

·   Perform manual modifications on Oracle version 6i Forms.

·   Perform conversion of Oracle Reports from Version 2.5 to Version 6i.

·   Perform modifications to UNIX shell scripts and SQL scripts as needed. 

June 2002 to April 2003

TeleCommunication Systems, Inc. Annapolis, MD / ,Ft. Detrick, MD

Project:

US Army Medical Materiel Agency, Acquisition Information Management System

Role: 

Application Developer

Technologies used:

Oracle 8i, Visual Basic 6.0, TOAD

·   Created Oracle database views to perform calculations related to product requirements and force structure.

·   Developed Ad-Hoc Query wizard using Visual Basic 6.0 and ADO to query the Oracle Data Dictionary and display table and column information for user selection.

·   Developed forms using Visual Basic 6.0 and ADO as a front end to manage users and access to the Oracle Database.

·   Integrated ComponentOne VSView Reports controls into the Visual Basic Application.

·   Converted 26 reports from MS Access to VSView Reports.

·   Reviewed Oracle database structure and developed a needs assessment and database completion strategy for the system.

October 1997 to May 2002

Electronic Data Systems, Inc., Herndon VA

Project:

NASD Regulation Mantas Toolkit upgrade

Role:

Application DBA

Technologies used:

Oracle 8i, PL/SQL, SQL, TOAD, user/role management, schema management

·   Synchronized database structures of two development and two QC databases.

·   Defined and implemented table partitions according to system requirements.

·   Provided database support to Mantas application developers.

·   Created and managed user accounts, roles and schemas for Mantas tool users.

Project:

NASD Regulation Strategic Data Initiatives Project

Role:

Data Quality Lead

Technologies used:

Oracle 8i, PL/SQL, SQL, Ascential Quality Manager, TOAD

·   Led efforts to develop and document strategy, policies and procedures for implementation of continuous information quality monitoring within three multiple terabyte databases, affecting four client applications.

·   Collected and analyzed data quality metrics for three multiple terabyte databases to determine information quality issues. 

·   Determined data sample size for each table involved, based on table size and tool capacity.

·   Wrote PL/SQL code to perform data analysis when table size exceeded the tool capacity.

·   Documented and reported information quality issues to both the application maintenance teams and the client. 

·   Presented results of analysis to application development teams, client systems engineering office and client end users.

·   Mentored junior team members in information quality concepts, SQL, PL/SQL, MS Access and Ascential Quality Manager.

·   Developed and maintained project charter, project plan, project schedule, metrics and documentation required to maintain the CMM level 2 rating of the enterprise. 

·   Mentored other team members in organizational project management tasks, including the SDLC.

Project:

NASD Regulation Strategic Data Initiatives Project

Role:

Data Modeler

Technologies used:

Data Modeling, ERWin, Oracle 8i, MS Access, TOAD

·   Maintained Metadata Extension Database (Access/Oracle) application.

·   Reverse engineered existing database structures into ERWin modeling tool.

·   Analyzed and corrected discrepancies in existing data models using ERWin and ModelMart.

Project:

IRS Chief Counsel Disclosure Litigation / CASE-MIS Integration Project

Role:

Development Lead

Technologies used:

Oracle 7.3, Oracle Forms 3.0, PL/SQL, SQL*Loader, Data Modeling, Data Mapping, Data Conversion, UNIX

·   Led Oracle software development team supporting the Office of the Chief Counsel.  Selected, trained and mentored a team of six Oracle software developers.

·   Collected and analyzed metrics for project process improvement.

·   Determined data cleansing requirements performed cleansing and data integration using PL/SQL and Oracle Forms.

·   Developed reusable programs to load data into Oracle database using SQL*Loader and PL/SQL.

·   Created data conversion process, data conversion plan, and work breakdown structure for the project.

·   Analyzed data elements and user requirements for data conversion project. 

·   Participated in requirements gathering interviews with users to analyze work processes and data elements for the Chief Counsel’s Disclosure Litigation Case Tracking System. 

Project:

IRS Chief Counsel CASE-MIS Enhancements and Maintenance

Role:

Development Team Lead

Technologies used:

Oracle 7.3, Oracle Forms 3.0, Oracle Reports 1.1, CMM, UNIX

·   Developed project standards for documentation of system changes and peer review of enhancement/maintenance activities.

·   Performed software maintenance and upgrades to Oracle database applications using Oracle Forms and Reports.

Project:

IRS Chief Counsel CASE-MIS Year 2000 Compliance

Role:

Testing Lead

Technologies used:

Oracle 7.3, Oracle Forms 3.0, Oracle Reports 1.1, CMM, UNIX

·   Developed project standards for test plans and test cases in compliance with IRS SDLC and CMM guidelines.

·   Created and evaluated test plans and test cases for Year 2000 modifications to Oracle database applications.

·   Developed test scripts to verify data distribution between Oracle databases using SQL and PL/SQL.

April 1996 to October 1997

Capital Technology Information Services, Inc., Rockville, MD

Project:

National Cancer Institute, Cancer Therapy Evaluation Program

Role:

Oracle Programmer

Technologies used:

Oracle 7.3, Oracle forms 3.0, Oracle Reports 2.5, DBASE IV, SQL*Loader, MS Front Page, VMS

·   Developed scripts and control files to perform data conversion from DBASE IV to Oracle 7.1 using SQL*Plus and SQL*Loader for the Clinical Trials Monitoring Branch of the National Cancer Institute.

·   Maintained client's World Wide Web site using Microsoft Front Page 97, Paint Shop Pro, Adobe Acrobat and cgi scripts written in C.  Also developed a search function utilizing an Access Database.

·   Automated approximately 30 daily, weekly and monthly reports using Oracle SQL*Plus and VMS.

·   Authored technical documentation of existing CTMB Audit database.

Instructional Experience:

June 2001 to Present

University of Maryland, University College

Role:

Adjunct Assistant Professor, School of Undergraduate Studies

Technologies used:

Oracle 9i, Oracle 10G, Oracle Forms 9i, MS Access, PL/SQL, Online Education

·   Developed lesson plans, classroom lectures and hands-on exercises to reinforce lecture components. 

·   Developed on-line discussions and assignments using UMUC’s WebTycho on-line classroom tool.

·   Certified by UMUC to teach on-line courses.

·   Instructor for Database Forms, a lab based course using MS Access and Oracle Forms 9i, for the Department of Computer and Information Science.

·   Instructor for Relational Databases and Advanced Relational Databases, classroom based courses using Oracle SQL*PLUS and PL/SQL, for the Department of Computer and Information Science.

·   Instructor for Internet: A Practical Guide and Internet: An Advanced Guide, lab based courses using HTML, VBScript and JavaScript, for the Department of Computer Studies.

·   Instructor for Information Systems in Organizations and Ethics in the Information Age, classroom lecture based courses, for the Department of Information Systems Management.

·   Advisor for students in the Cooperative Education Program.

September 1999 to March 2002

Strayer University, Germantown MD

Role:

Adjunct Faculty, Computer Information Systems Department

Technologies used:

Oracle 9i, PL./SQL, MS Access, HTML, Data Modeling

·   Developed lesson plans, presented classroom lectures and developed hands-on exercises to reinforce lecture components. 

·   Developed, administered and maintained Oracle databases and Oracle user accounts for student use.

·   Mentored adult students concerning career paths and decisions.

·   Instructor for the following classroom based courses: Introduction to Oracle, Oracle and PL/SQL, Software Engineering, Computer Program Design, Using and Programming Access, Web Page Development I, Strategic Planning for DB Systems, Introduction to Networking, Data Modeling and Complex SQL, Introduction to Logic.