Hanan JEMAI                                                           

309 Boul. Pierre Boursier Apt 5(518) 907 4420                                                               

Chateauguay QC J6J4Z2 Canada           hanene.jemai@gmail.com

 

SR. SOFTWARE IMPLEMENTATION CONSULTANT

 

 

With over 8 years of experience in IT consulting and software engineering, Hanan has built a strong background in software development technology, including its different processes, languages, databases, frameworks and tools. Highly versed in architecting, designing and developing custom enterprise and integration systems using both Waterfall and Agile methodologies. Expert level of data analysis, application development, business process re-engineering and project management from a diverse range of industries including Human resources, Gaming solutions and Energy and smart meter deployment industry.

 

Ø      Well versed in software design, release engineering, application analysis and full SDLC processes

Ø      Wide experience in implementation, configuration and integration of desktop/web applications

Ø      Team leader in depth knowledge of project functional analysis and programming procedures

Ø      Extensive experience in relational DB design and development with major RDBMS platforms

Ø      Hands-on test automation and full software development quality assurance process and procedure

Ø      Results-driven, customer-focused and self-motivated with outstanding communication skills

Ø      Strong software troubleshooting skills, application debugging and complex problem solving

Ø      Highly adaptable in quickly changing contexts with strong organizational and analytical skills

Ø      Proven ability to handle multiple tasks, meet stringent deadlines and provide high quality output

Ø      Professional Scrum Master Certified with over 5 years of Agile software development experience

 

 

SR. IT Consultant        since November 2011

CAPGEMINI Canada (Global IT services Company)

 

·       Hydro Quebec Informational BI project                                   Since June 2014

·       Team leader reporting to senior management and responsible for :

-          Managing analysis and reporting software development as well as people within the team

-          Ensuring effective communication with the customer in order to translate business oriented requirements into software development recommendations and implementations alternatives

-          Providing advisory ,mentorship, ­­­­­technical support and sharing of development best practices

-          Supporting the customer IT team providing them with required materials, preparing and presenting workshops for hands on demonstrations and trainings for BI reports and dashboards

-          Technical application support for BI product on test/pre-production/production environments

-          Performing database design, join/primary/secondary indexes, PPI, collect stats and data skew

-          Design and creation of materialized views for generating Warehouse Reports (Star Schema)

-          Coordinating with DB end users and management team on developing performance metrics

-          Implementation of PL/SQL stored procedures, functions according to the business requirement

-          Database environment set up for from development through production implementation

-          Coordinating with system administration and maintenance teams to ensure that the product and platform related problems encountered by the client are understood, tracked and resolved

-          Hiring and direct supervision of Jr. staff, contribution to delivery planning and effort estimation

-          Supporting technical CR and maintaining SharePoint documentation system accordingly

-          Contributing to pre sales activities, bringing technical expertise to support BIDS and RFPS

-          Creating and maintaining Analytics and reporting related SharePoint documentation platform

-          Acting as Scrum Master following and promoting Scrum methodology and agile framework

 

·       Hydro Quebec Mobility project ( project mode ) -                March 2012– May 2014 

Advanced Metering Infrastructure Deployment project (exploitation mode)                         

·       Sr. Analyst programmer responsible for the design and implementation of new modules and integration components within Smart Energy Services SaaS Platform and Personal Digital Assistant

-          Functional analysis and change request design (specification and solution conception)

-          Development of PL/SQL stored procedures and Triggers to retrieve reporting relevant data

-          Post-rollout white/black box testing of new releases: Integration, system and acceptance test

-          Technical leadership on BI module: SQL based system notification and reporting modules

-          Coaching new resources (technical assistance, training for SES client / PDA platform)

-          Investigation and problem solving on production environment for high priority modules

-          Automation of business processes by design and development of SQL and PL/SQL modules

-          Development of normalized logical and physical database models to design OLTP prototype

-          Development, implementation, and execution of manual and automated test cases

-          Tuning ETL procedures and STAR schemas to optimize load and query reports Performance

-          Enhancement of product performance and DB tuning: Optimization of complex SQL queries

-          Performing unit , point-to-point testing and integration testing to confirm ETL code integrity

-          Level 3 real time application support for production issues and incidents (Field installation)

-          Development of batch job data validation and automated job monitoring system activity

-          Queue Management for tickets / Service Requests on Test and Pre production environments

-          Contribution to project management process: time planning and delivery Optimization

 

·       Hydro Quebec Advanced Metering Infrastructure Deployment    November 2011-February 2012

Development and adaptation of SESP for deployment of over 3 million new generation smart meters

·       Sr. Analyst programmer responsible for the design and implementation of file exchange interfaces defining informational workflow between client and partners through SESP SaaS application

-          Contribution to functional specification analyzes (WO interface messages, New Type Data …)

-          Coordination with front end design team to provide them with required insight into the data base

-          Development of PL/SQL stored procedures, functions and packages to implement business logic

-          Comprehensive end to end manual and automated testing on SESP test and production releases

-          Assisting Jr. Consultants to perform product quality assurance in testing and pre-production

-          OO development of exchange files services, web services/transaction services and data modeling

-          Design and development of Import/Export Shell scripts controlling file Transfer over SESP

-          Development of PL/SQL Batch programs implementing transaction management using Oracle

-          Implementation of management analysis reports and dashboards using SQL queries and functions

-          Design and development of OO new client specific features under SES Platform (Business Layer)

-          Design, implementation and tuning of interfaces and Oracle batch jobs using PL/SQL

-          Build generation, data base upgrade, release versioning and application deployment

-          Leading Presentations and Demonstrations of the application for the client in development stage

-          Creating and maintaining standard technical documentation (Internal/ External utilities)

-          Performed with a worldwide development team in a fast-paced environment using Scrum Agile methodology as well as JIRA for progress tracking and activities management.

 

Technical environment: Windows 7, Linux, Oracle 11g, SQL, PL/SQL, SP, Oracle SQL Developer, PowerDesigner, Pentaho RD , Pentaho BI Analysis Suite V 5.0.6, JAVA, Perl, Script Shell, XML, XSLT, CSS, HTML, UML, Eclipse 3.7/4.2, PostgreSQL V 9.1.5, PG Admin v1.18.1, FileZilla , TOAD, Putty 0.62, SVN 1.7.11, Hudson 1.39,Nagios Monitoring, Jira V 4.4, MQ Series, MS Project, Pentaho Data Integration, Talend Open Studio, MS Office suite (Excel, Visio, Access, Power Point, SharePoint), Agile (Scrum)

 

Software developer II                                            April 2011-October 2011

SPIELO International Canada (World leader in gaming solutions)

 

·       Atlantic Lottery Corporation project - Gaming package for Atlantic Canada Market

·       Responsible for designing, developing and unit testing features for the new gaming platform.

-  Research and development customer new requirements

-  Design, development and integration of new game features

-  Creation and maintenance of standard technical documentation 

-  Working with product owner to resolve data source problems and define processing rules

-  Design and execution of test cases for regression, stability, and performance testing

-  Planning, documentation and execution of end to end integration and acceptance test cases

 

Technical environment: Windows XP, Linux, putty, C++, C# .NET, XML, HTML, UML, Python, Visual studio 2005, Jira, Alienbrain, MS Office (Excel, Visio, Access, PowerPoint, SharePoint), Agile(Scrum)

 

IT Consultant     June 2009 - March 2011

HR Access Tunisia (Leading provider of HR and Payroll ERP solutions)

 

·       Personal Administration Payroll (PAP) project for US – Customization and integration of HRA ERP

·       Analyst programmer responsible for the design and implementation of Post Payroll Modules and contribution to the progressive and corrective maintenance of HR software package.

-  Implementation of post payroll cycle features: OO development of stop/void, cancel and reversal

-  Investigation, solution implementation and technical documentation for data quality issues

-  Development of post payroll processes such as Interim funding and Bank Reconciliation

-  Meeting business requirements by development and integration of Oracle PL/SQL packages

-  Relational data base development and management of a multi-tenant data base access

-  Facilitating content management by development of Design Client plug-ins: BI production center

-  Writing and testing of stored procedures in different environments (DEV, UAT and PROD)

-  Tuning of complex Sql queries, revision and refactoring of existing code to improve performance

-  Analyzing the client requirements and framing the business logic for the ETL processes

-  Development of UNIX scripts and jobs related procedures scheduled using Crontab utility

-  Implementation of dynamic SQL based reporting tool (Real time reports, dash boards …)

-  Integration of product migrated entities from R7.2 to R8 and assistance in functional test cycle

-  Application of agile development methodology (Scrum)

 

Technical environment: Windows XP, Linux, SQL, PL/SQL, SP, JAVA, COBOL, JAVASCRIPT, ORACLE, SQL Developer, XML, HTML, Servlet, CSS 3, TOMCAT 5.5, SOAP, ANT, SPRING, Oracle, Eclipse , HRD STUDIO, SVN, MSO suite (Excel, Visio, Access, PowerPoint, SharePoint), Agile(Scrum)

 

Analyst programmer January - June 2009

Cynapsys IT Hotspot Tunisia (IT Consulting and Computer Engineering Services)

 

·       Design and development of a Customer Relationship Management application including:

-  Forecasting study of a relational strategy and setup of action types (Phone, Fax, Email ...)

-  Monitoring marketing and sales actions (payment tracking, traceability of dates ...)

-  OO design implemented within MVC architecture, client server and multi-Tier architecture

-  Decisional process implemented using SQL Server Business Intelligence Development Studio

-  Data analysis, Integration and reporting implementation (SSAS, SSIS and SSRS services)

-  Development and testing of extraction, transformation, and load (ETL) processes

-  Design and implementation of GUI presenting the entire workflow of the application

-  Generation of reporting documents for the project tracking and traceability

 

Technical environment: Windows XP, Linux, JAVA 5, PL/SQL, SP, Microsoft SQL Server, SPRING 2.5, JAVASCRIPT, Facelet, Icefaces, Shell Scripts, XML, HTML, UML, TOMCAT 5.5, ECLIPSE 3.4, Oracle 10g, Putty, Windows Server 2003, VB, ANT, SVN

 

Analyst programmer                             Mai - August 2008

Orascom Telecom Tunisia (Telecommunications Operator)

 

·       Design and implementation of a standalone application to supervise the call center of TUNISIANA.

-  Design and implementation of Connection to the Call Manager irrespective of the CTI

-  Development of Graphical user interfaces for Real Time monitoring of technical operators

-  Connection to a relational database using JDBC API and creation of database audits

-  Creation of a reporting module reflecting the activity of the call center in real time

 

Technical environment: Java 5, Genesis, IVR, CTI, JDBC, SQL, Swing, Jtapi, UML, Poseidon, Eclipse

 

 

June 2009: Computer Science Engineer Graduation with honors (NSCS) of Tunis-TUNISIA.

 

July 2006: National exam of higher engineering institution and admission to the NSCS School.

 

June 2004: High school diploma with honors, Mathematics section, from Pioneer High School.

 

 

October 2014: Professional Scrum Master Certification (PSM I) – Scrum.Org

 

 

Operating Systems: Linux, RTLinux, Windows XP, Windows Vista, Windows 7, Windows Server

Development Languages:  JAVA/J2EE, JavaScript, PL/SQL, Visual Basic, C/C++, C#, ASP.NET

Development Environment: Eclipse, NetBeans, JDeveloper, Toad, PGAdmin. Visual Studio,

Data Bases: Oracle, Microsoft SQL Server, MySQL, PostgreSQL, Access

Networks: Internet, Networks Architecture, LAN/WAN, Routing Protocols (TCP/IP, UDP, RIP, OSPF)

Web Technologies: HTML, XHTML, XML, XSLT, CSS

Revision Control Systems: SVN, Git, Mercurial

 

 

Bilingual: English and French