Nagaraja B. Shah

Tel: 425-615-8761

Email: nashdba@gmail.com

 

 

SUMMARY

 

Technology:

·   Database Architect / Oracle ERP Infrastructure Architect with 13+ years of strong experience in Oracle database administration, Oracle E-Biz application administration, Infrastructure management, troubleshooting, performance tuning, new technology prototyping and implementation.

·   Proven ability to handle and succeed in all endeavors from leading teams in multi-million dollar project implementation to supporting production systems and developing customized solutions for troubleshooting.

·   Improved System performance, reduced program concurrency and execution time and troubleshot variety of system issues leading to an annual saving of over $0.5 million.

·   Excelled in ongoing and overlapping deadlines in fast paced environments, handle multiple assignments simultaneously and coordinated deliverables with key stakeholders in cross functional groups.

·   Self driven and highly motivated with excellent team player capabilities as well as an individual contributor.

·   Continuously striving to be on the cutting Edge of Technologies and providing the Organization with formidable and cost effective solutions so as to improve on the outcome with very minimal cost impact.

·   Experienced with prototyping, analyzing, recommending and implementation of new technology solutions.

·   Significant experience and expertise in building close working relationships with cross-functional teams, empathizing with their needs and translating them into workable solutions

·   Capable of speaking the language of UNIX, Network Operations and other Infrastructure teams, which reduces the dialogue and explanation time

 

Management:

·         Experienced with building strong team with highly skilled resources, Onsite and Offshore

·         Experienced liaising with Development, Functional, Network Operations, Unix Operations & Storage Teams to achieve the desired outcome.

·         Experienced with planning & strategizing task & resources to address the deliverable requirements.

·         Foresighted with architecture requirements and provide timely inputs in consideration with future growth.

 

 

TOOLS & TECHNOLOGY

·   ERP:                                   Oracle Applications R12/11.5.10.2/11.5.9/11.0.3

·   Databases &

DB Products:                   Oracle 11gR2/10gR1/R2 [RAC], 9i, 8i, ASM & MySQL, Data Guard, Advance Compression

·   Middleware:                 JBOSS AS, WSO2 SOA, WSO2 Governance Registry, WSO2  API Manager, Oracle SOA, ActiveMQ,

                                          Oracle Access Manager, OID, Weblogic, Webgate10g, Oracle Data Integrator, Oracle BAM,

Fusion Middleware-10gAS, Vertex.

·   Operating Systems:                Red Hat Linux, SUN Solaris,Windows NT/98/2000/XP

·   Languages:                                PL/SQL, UNIX Shell Scripting, Perl-CGI

·   Tools:                                          TOAD, Sql Developer, OEM, RMAN, VSS, Perforce, Zenoss, BMC, Peregrine, Control-M, &

Adobe LiveCycle ES3.

 

EXPERIENCE

Expedia INC.                                                                                                                Jan 2011 – Till Date

Database Architect / Technology Lead

Leading the PeopleSoft to Oracle EBS R12 Conversion Initiative. Responsibilities include architecting the infrastructure solution that is optimally placed to integrate with all attributes and also meets the need for the program.

My Major Accomplishments

·         Implemented Oracle R12.1.3 with 11gR2 RAC Database with ASM and WSO2 Open Source SOA. I architected, orchestrated, implemented and delivered the complete end-to-end Infrastructure Solution.

·         Installed and configured Physical Standby and OEM 11g for RAC Databases.

·         Worked closely with the developers and the WSO2 product team to identify architectural issues, providing suggestions for improvement and resolving bugs identified in the process of achieving our goal.

Conceptualized and performed a POC for the following

1.       OAM 11g with Weblogic 10.1.3.6, OID 11.1.1.6, OAM 11.1.2 & Webgate 11g.

2.       Oracle Advance Compression

3.       Oracle JRE 1.7.0_11 upgrade

4.       Oracle 11.2.0.3 upgrade

·         Designed the end-to-end SSL with Netscaler Load Balancer for all Project and Production Environments. Also setup IPayment Wallet and Authorization for Direct Debit Authorization.

·         Aggressively worked with all third party support groups such as Oracle, WSO2 & EMC etc. to get resolutions for impending issues.

·         Constantly tracked and upgraded the Oracle R12.1.3 with the latest CPU/PSU patches and security upgrades.

·         Built a strong 6-member team to execute projects and support Production and Non-Production environments.

·         Liaising between internal teams and other various infrastructure teams such as UNIX System Administrators, Storage Administrators, Network Administrators, SQL Server DBA’s, Tools Team etc to achieve the desired outcome within the corporate guidelines and framework.

·         Streamlined most of the redundant DBA tasks such as Cloning ,Migration and Developers requirements for access credentials, file retrieval, tracing and analyzing trace files etc.

·         Saved over $250K in hardware costs by re-architecting Production setup.

·         Utilized the Oracle Flashback concept to its best for DR Exercises, iterative Production troubleshooting, Development Testing exercise etc.

·         Installed and Configured Adobe Livecycle ES3 with JBoss AS and MySQL.

·         Architected, Installed and Implemented the DR solution for Oracle EBS. The entire DR recovery takes 30 mins.

·         Currently working on doubling the Interconnect Capacity with Gigabyte Cards and Jumbo Frames.

 

Herbalife International of America                                                               May 2008 – Jan 2011

Senior Database Administrator / Project Lead

Support a complex production Oracle E-Business Instance with a 7.5+ Terabyte database and several satellite systems like Vertex, Agile, Logility, SOD, SOA etc built around it. Other activities involve E-biz cloning, patching, upgrading, performance tuning and troubleshooting database and application issues.

Major Accomplishments

·   Successfully lead a 4-member DBA team for a $10 million project involving replacing legacy order capturing system with Oracle SOA & ODI and coupling it directly to the E-Biz Suite saving an annual $5 million in legacy system maintenance.

·   Performance tuned major concurrent programs leading to system slowness, thereby saving $300K in terms of Business Orders

·   Implemented Oracle Data Integrator for near real-time replication of E-Biz data for Data warehousing activities which improved the reporting system performance by 85% and reduced system load on Production System by 20%.

·   Implemented Oracle BAM for System Activity Monitoring, Reporting and Alerting which assisted in quicker problem resolution saving approximately $200K in terms of business loss.

·   Completed JDK upgrade from 1.4.2 to 1.6 across Herbalife which improved Oracle Application System performance by 60% and reduced java/jvm related issues by 85%.

·   Installation and Maintenance of SOA for Online Order Capturing and Vertex Applications for Tax Calculation

·   Performed workflow and Java troubleshooting and tuning, which improved system performance by 30%

§ Oracle Release 12 prototype installation with future upgrades perspective.

 

EMC Data Storage Systems Pvt. Ltd.                                                                     Dec-2005 – May-2008

Lead Database Administrator

Lead a Team of 5 DBA’s to support large and complex Oracle E-Biz Instance concurrently accessed by over 3000+ users. The architecture involved a RAC database of over 5 Terabytes and Application setup on 63 Web Tiers and 2 Concurrent Tiers. Other activities involved E-biz cloning, patching, upgrading, performance tuning and troubleshooting database and application issues. Additional activities involved maintaining and troubleshooting Shareplex, technology used for near real-time replication.

Major Accomplishments

·   Architecture upgrade of Oracle E-Biz database from single instance to a 2-node RAC increasing Order processing capacity by 40%

·   Version upgrade of Oracle E-Biz database from Oracle 10gR1 to Oracle 10gR2 to eliminate Database issues and have 96% system uptime

·   Upgraded Oracle Applications from 11.5.9 to 11.5.10 to 11.5.10.2 for Global Roll-out in a phased manner

·   Reduced Shareplex rebuild time from 19 hours to 4 hours reducing E-Business system downtime by 70% and increasing reporting system uptime by 60%. This accomplishment was awarded with a Gold Medal.

·   Setup DMZ for Global Training Environments.

·   Implementation and maintenance of DR Site for reducing Business Service Loss.

 

 

GE Healthcare Pvt. Ltd.                                                                                           Jul-2005–Dec-2005 

Lead Applications Administrator

Lead a Team of 4 DBA’s to support large Oracle E-Biz Instance concurrently accessed by over 3000+ users. The architecture involved a RAC database of over 1.8 Terabytes and Application setup on 3 Web Tiers and 2 Concurrent Tiers. Other activities involved E-biz cloning, patching, upgrading, performance tuning and troubleshooting database and application issues.

Major Accomplishments

·   Production E-Biz system maintenance, troubleshooting and performance tuning.

·   Tuned Concurrent Request query performance thereby reducing concurrency by 40% and program execution time by 60%.

·   Cloning, patching, data & code migration activities.

·   Lead a Team of 4 for planning, execution and documentation of Knowledge Transfer for Oracle EBS Support from Tata Consultancy Services. 

 

 

Oracle India Pvt. Ltd.                                                                                            Apr-2004–June-2005

Senior Database Administrator

Lead a team of 4 DBA’s to support and maintain 240+ Oracle Apps instances concurrently accessed by 500+ developers and QA team members. Oracle Apps Instances included database sizes ranging from 60GB to 150GB, application systems from 11.5.8 to 11.5.10.2 and having single/multi-tier architecture. Other activities involved database and application patching, cloning, database backup, troubleshooting and backup validations.

Major Accomplishments

§ Lead the DBA team for new Patchset Release Management Activity.

§ Identify bugs with newer versions of Oracle Applications and Databases and working with the core development team to resolve them adding value to the code quality and program performance.

§ Upgrade databases from 8i to 9i, 9i to 10g across various platforms.

§ Upgrade Oracle Applications from 11.5.8 to 11.5.9, 11.5.9 to 11.5.10 and 11.5.10 – 11.5.10.1/11.5.10.2

§ Certifying environments prior to release of mini-pack patches, family pack patches and individual patches to Oracle customers.

§ Automate RMAN Backup and restore processes for backup validations.

§ Lead cross team interactions for availing bug fixes, one-off patches and backports during critical release cycles.

 

 

 

 

 

TATA Consultancy Services                                                                                    Jan 2003 – Mar 2004

IT Analyst 

 

Primary responsibility involved maintaining and troubleshooting Oracle 8.1.7 Database and Cognos data warehousing application for Mckinsey, Major Consulting Firm, USA. Other activities involved creation of materialized views and Cognos reports for purpose of reporting.

Major Accomplishments

§ Troubleshooting Database issues like locks, latches, db slowness etc. thereby reducing system slowness & business impact by 25%

§ Analyzing requirements for designing reports and related database tables and views.

§ Troubleshooting Database issues like locks, latches, db slowness and SQL Query performance tuning.

§ Implementation of Quality procedures, internal reviews and code walkthroughs.

 

 

Ken Infotech                                                                                                                   Jun-1999 – Jan-2003

Database Administrator

Supported development and test Oracle databases concurrently accessed by 15 developers and QA team members. Database sizes ranged from 500MB to 12GB. Other activities involved cloning, backup & recovery, upgrade of databases etc

Major Accomplishments

§ Assisted Development team with development of customized PL/SQL packages, procedures and triggers to accomplish on time product delivery and avoid timeline slippage.

§ Scripted and implemented backup strategies for various clients.

 

CERTIFICATIONS, AWARDS & TRAININGS

§ Oracle Certified Professional DBA.

§ Gold Medal Award at EMC for reducing Shareplex rebuild time from 19 hrs to 4 hrs.                                                           

§ Oracle 10g Performance Tuning from Oracle University

§ Oracle 10gR2 RAC Training from Oracle University        

 

 

WHITE PAPER PRESENTATIONS

§ White paper presentation on Oracle BAM for System Activity Monitoring at OAUG-2009

§ White paper presentation due on Oracle Data Integrator for Real-time Replication and Reporting at OAUG -2010   

 

 

EDUCATION

§ University of Mumbai - Bachelor of Engineering – 1998

§ Maharashtra State Board –Post Graduate Diploma in Computer Applications – 2000 

§ Welingkar Institute of Management Studies – MBA-Operations - 2011

 

 

 

OTHER ACTIVITIES

§ Involved directly with Oracle Corporation on behalf of Herbalife to perform a beta testing for their new ODI-Streams Knowledge module.

§ Identified and logged 3 product bugs with Oracle for Oracle BAM 10.1.3.3 product

§ Identified and logged 4 product bugs with Oracle for Oracle Data Integrator 10.1.3.5.2 product

§ Involved with training of team members in different technologies such as Oracle BAM, ODI and Oracle Applications.

§ Participated in the Technical Recruitment at Oracle, GE, EMC Herbalife and Expedia.

 

 

REFERENCES

§ Available upon request.