SUMMARY OF EXPERIENCE
 

16 years leading, managing, innovating, developing and delivering products and services in highly competitive industries, as a business and technology driven leader. A big picture thinker skilled in problem solving, innovation, and thought leadership. Partner with business unit leaders and C-level executives, while developing and motivating teams to successfully meet an organization’s objectives.  

PROFESSIONAL EXPERIENCE

NORTHWESTERN UNIVERSITY, KELLOGG SCHOOL OF MANAGEMENT – Evanston, IL                           

Title: IT Team Lead, Software Engineer (Manager Role) (promoted 2 grade levels)      2014 - Present                             

Title: Senior System Analysis Programmer      2012 - 2014                             

·               Coach a team of 7 that consists of application and database developers, and quality assurance specialists

·               Project manager for Kellogg’s data warehouse initiatives

·               Plan, design and deliver custom built solutions to Kellogg’s faculty members

·               Provide thought leadership to the senior leadership team

·               Architect custom applications and system integration solutions

·               Application and database development using .NET Framework, SSIS, SSAS, PHP, SQL Server and MySQL

LEGENDS GAMING LLC (DiamondJacks Casino & Hotel Resort) – Tinley Park, IL (Corporate IT)                           2006 – 2012

Title: Web Applications & Systems Manager (Director Role)

·               Managed and coached 2 technical support teams (8 members per team) across 2 locations in a fast-paced, 24/7 environment

·               Performed the role of IT Business Liaison

·               Designed, planned and delivered custom innovative products that improved the customer’s experience, day-to-day operations, customer services and marketing initiatives. Products included touch screen kiosks and ticketing systems

·               System manager for the casino management (CRM), business intelligence, risk management, point-of-sales and help desk systems

·                                                                                                  Application development using .NET, Silverlight and SQL Server

·               Traveled 50% of the time

MAJESTIC STAR CASINO LLC (Majestic Star and Fitzgerald’s Casino & Hotel) – Gary, IN                       2003 – 2006

Title: Corporate Webmaster (Manager Role)

·               Coached a technical support team (9 members) in a 24/7 fast-paced environment

·               Website manager

·               Supported end-users, active directory, database, email, web, point-of-sales and casino management systems

·               Created policies, procedures and workflow for the help desk support operations

·               Provided data analysis to various departments (Marketing, Finance, HR, etc.)

·               Application development using .NET and SQL Server.

·               Traveled 25% of the time

HORSESHOE GAMING HOLDING CORP (Horseshoe Casino & Hotel) – Tinley Park, IL (Corporate Headquarters)                             

Title: Corporate Web Developer       2000 - 2003                             

Title: System Support Technician      1999 - 2000                             

·               Application development using classic ASP, .NET and SQL Server.

·               Supported web and database servers

EDUCATION

Kellogg School of Management, Northwestern University

·               Executive Scholar in Leadership

Purdue University

·               Master’s in Business Administration

·               Completed International Business Practicum after studying aboard in Dubai, United Arab Emirates

HONORS AND AWARDS

·               Kellogg Excellence in Action Employee of the Year Award Finalist

HANDS-ON EXPERIENCE
 

Development: ASP.NET, C#, VB.NET, PHP, SOA, Web Services, Silverlight, LightSwitch, jQuery, HTML5, LINQ, T-SQL, SSIS, SSAS, SSRS, SQL Server, MySQL, DB2, Data Modeling, ETL Development, SSO, Entity Framework

Platforms: Windows Servers, Tomcat, LAMP, VMWare, Hyper-V, Ubuntu, Azure, AS400

Technologies: Cognos Business Intelligence, Cognos Finance, Micros Point of Sales System, Bally’s Casino Management System (CRM) IGT Casino Management System (CRM), iTrak Incident Reporting & Risk Management, Blackberry Enterprise Server, MIMESweeper, Infinium (ERP), Kronos (Payroll), SharePoint BI, Visual Studio, SQL Server Management Studio, Team Foundation Server, Excel PowerPivot, Appcelerator Titanium, MySQL Workbench, CommVault, WSO2 Products, Zen Cart, Nopcommerce

REFERENCES

Available upon request